Vonage Marketing Mission

We are a highly creative, energetic and results-oriented organization that produces and delivers the content Vonage needs to entice, educate, engage with and sell to customers around the world. We connect with the external marketplace through all media including print, digital and social.  Our team leverages deep industry, market and customer data into actionable insights and marketing strategies. We are creative and collaborative, striving to translate how Vonage’s products and services can meet the needs of our current and future customers.

Why this role matters

Reporting to the CMO, this individual will serve as Chief of Staff and bring strong project management, strategic planning and financial and datal acumen to the marketing team. Exceptionally organized and detail oriented, this person will serve as the business operations lead and trusted partner to the CMO to ensure the marketing team is operating efficiently and moving towards the set strategy. This includes working very closely with the CMO and her team to drive the priorities for the business, work through critical issues, document and set shared goals with cross-functional organizational leaders, and accumulate required information for the executive to facilitate efficient decision making. The person will be very proficient in crafting executive reports, presentations and communication for the CMO, preparing data, analytics and  budget summaries for the Marketing team, and experience with multiple areas of marketing including demand generation, marketing operations and campaigns.


What you'll do

  • Management Process and Budgeting -  Run the marketing business management system. Support the delivery of Marketing priorities through strategic project planning and management, monthly / quarterly / annual operating reporting, and budgeting.  S/he will be accountable for generating metrics, developing governance standards, driving process planning and mapping and ensuring optimal effectiveness balanced against optimal budget.  Establish and maintain a Marketing Scorecard. Create cadence for and manage bi-weekly / monthly / quarterly team meetings in partnership with HR, Finance and Communications as needed. Partners closely with the Executive Assistant to the CMO.
  • Reporting and Presentations - Develop a key set of reports and analytics for the marketing organization. Provide insights and analysis on trends and opportunities across the marketing organization to drive greater effectiveness.  Prepare executive presentations and communications.
  • Strategy, Planning & Execution -  Support the CMO in aligning strategic level marketing projects and programs across all Global Marketing and teams, including: Field Marketing, Product Marketing, Demand Generation, Content Marketing, Web, Brand, and Communications and Events.  Proactively collaborate with ELT partners across the enterprise to drive execution against the most critical marketing priorities. Develop multi-year roadmap with specific actions needed to achieve goals across the enterprise. Ensure that funding and resources are prioritized and committed to achieve strategic goals and desired outcomes. Monitor whether actions achieved intended goals and revise future strategy and plans accordingly.
  • Strategic Initiatives -  Leads multiple strategic initiatives to drive strategy and value creation across the enterprise.  Interfaces with and convenes with multiple parts of the organization (Business lines, HR, Legal, business intelligence and Strategy ) to drive cross-business collaboration and achievement of shared goals.
  • Operating Model Work stream Leadership - In partnership with the HR lead, drives work streams to provide clarity and drive operationalization of an enhanced marketing operating model. Initial focus areas will be decision rights, organizational structure, management process and governance.

What you'll bring

  • Undergraduate degree in Marketing, Finance or related field required. MBA preferred. 10+ years experience working in strategy, consulting, marketing and/or operations roles within large, global, multifaceted organizations
  • Exceptional attention to detail, even under urgent or high-pressure circumstances
  • Highest level of integrity and stellar judgement; trustworthy, credible and non-political
  • A self-starter who can take pieces of information, “roll up their sleeves,” and translate into actionable parts
  • Ability to establish strong working relationships across all levels, from executives to new hires
  • Thorough understanding of finance, systems and HR; broad experience with the full range of marketing functions and systems, including strategic development and planning, budgeting, business analysis and marketing
  • Exceptional organizational abilities and demonstrated excellence with data management, and use of related tools
  • Demonstrated project management skills
  • Highly-proactive, extremely organized, self-starter capable of effectively managing several projects at the same time
  • High EQ with an ability to work with many different personality types and positively influence others

What's in it for you

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

 Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.




Apply for this Job

* Required


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Vonage are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.