Travel Requirements: Light travel primarily to US (East Coast)
Vonage Product Management Mission: The Vonage API Communications Group is an emerging leader in the $10B+ cloud communications platform (CPaaS) market. Customers such as Airbnb, Viber, Whatsapp, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the world.
Why this role matters
As Vonage Platform global communication networks and channels grow the greater the need for building authentication & identity services securely at a global scale with resilience, low latency and high availability.
We are looking for a Senior Product Manager to work within the Identity & Access Management stream that is responsible to enable customers to securely access the platform and help to build account management APIs at global scale.
The successful candidate has expertise in the areas such as API Gateway, account management and IAM and demonstrates the abilities to work with multiple teams to deliver the future state of customer experience.
What you will do
Collaborate with product managers in the Experience and Security verticals in addition to Legal, Sales and Marketing teams to create and drive the product strategy for backend systems that support Identity & Account Management
Own the identity pieces that form the MDM data model
Own and deliver the roadmap for core systems such as account management, authentication, API management, orchestration.
Design solutions and APIs leveraging our core capabilities to customer facing products
Define and prioritize business requirements consisting of user stories, functional and non functional requirements.
Communicate vision, strategy, objectives and KPIs for new features with ability to influence cross-functional teams
What you will bring
Subject matter expertise on API management and Identity Management
Experience working on-the-ground delivering core system solutions for SaaS providers or similar services
Technical knowledge of complex software systems, understanding of software development and API design
Ability to work with different stakeholders across the business from software Engineers through to Sales, Security, Marketing and Operations teams
What is required for application
Strong knowledge and experience in areas including API Management, Authentication & Authorization, Account & User Management, API Gateway
Strong knowledge in API Management, security-oriented cloud services, oAuth, SAML and directory services such as LDAP or Active Directory
Proven experience working as a product manager or in a technical capacity within accounts & identity realm
Ability to work on multiple initiatives at once, prioritize and execute a large number of tasks, and resolve issues quickly
Minimum 3 years experience in a relevant sector and function
Minimum 3 years of Product or Operational Management experience
Experience in cloud industry (CPaaS preferred)
Computer Science degree or similar technical qualification or related field
Methodical and diligent with outstanding planning abilities
An analytical mind able to “see” the complexities of procedures and regulations
Problem solving and a positive attitude in a fast pace environment
Autonomous personality and interested in taking initiatives and lead on projects
Strong communicator, skilled at aligning business stakeholders and managing shifting priorities
Experience with Agile methodologies & tools (e.g. Scrum, Kanban)
Experience using Jira, Confluence and project management tools
What is in it for you
In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.
Potential Next Career Move: Expert/Director Product Manager