• Organization: Vonage API Group
  • Location: Remote (UTC-8 to UTC+2)
  • Travel requirements: Light to medium travel (worldwide) (post pandemic)

 

Vonage Product Management Mission: Vonage API is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Customers like Airbnb, Viber, TikTok, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the world. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.

Why this role matters

We are looking for a developer advocate to join our growing Developer Relations team at Vonage. You will be customer zero for our Communication APIs (Messaging, Voice and Video) and help developers discover, implement, and succeed with our APIs. 

You’ll collaborate with our Product Managers, Developer Experience and Engineering teams to understand all of the Vonage product offerings and then work to create and deliver great content that will engage and inspire developers at all skill levels.

What you will do

  • Work in an international, remote-first, and distributed team. 
  • Create developer-focused content  that engages, educates, and inspires developers using the whole suite of Vonage APIs, e.g.  blog posts, tutorials, videos, presentations, live streams, sample code, demo apps courses, demo apps, sample code.
  • Attend and speak at events (e.g. conferences, meetups, hackathons), online and in person, once it is safe to do so.
  • Engage with our communities both in-person and online (e.g. StackOverflow, and Slack) to understand their needs and collect feedback on how to improve our developer experience. 
  • Collaborate with Product, Engineering, Marketing, and other colleagues to improve our developer experience, source great content ideas, and coordinate on events.
  • Work with prospective and existing customers, including those in our startup program, helping them to accelerate adoption of the Vonage APIs.
  • Experiment with new and emerging technologies, languages, frameworks, to find new ways to help developers succeed with our APIs.

 

Who you are

  • You want to pursue a career in developer relations
  • Experience as a developer in a related API/SaaS technology field.
  • Experience in creating developer content for audiences of varying levels of skill, using one of the following languages: JavaScript/TypeScript, Python, .NET/C#, Ruby, Swift/Objective C, Java/Kotlin, PHP, or Go.
  • Experience with content publishing, either as part of a previous job or on your own personal channels.
  • Experience with public speaking (e.g. at meetups, developer conferences)
  • Experience in working within cross-functional teams (product, marketing, customer success, etc).
  • You are a good  communicator who can explain technical concepts both in writing and in person.
  • You are driven by empathy for your community and your peers.
  • This is a junior role, we encourage you to apply, even if you only meet some of these requirements.

What is in it for you

  • Unlimited paid annual leave
  • Flexible working hours
  • Medical cover
  • Health Savings Account
  • Dental and Vision Cover
  • Income Protection
  • Maternity/Paternity Leave
  • Retirement Plan
  • Telehealth
  • Tuition Reimbursement
  • Legal plan
  • Career progression
  • Training  
  • Industry conferences

 

Potential Next Career Move: Developer Advocate III

 

#LI-ML1

#LI-REMOTE

Apply for this Job

* Required

  


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Vonage’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.