Vonage Engineering Mission: We embody the notion of be what’s next now! We envision, develop and manage technology to connect the world. Our team brings excellence, passion, creativity and curiosity to the job. We look at the business environment and technologies in new and challenging ways, striving to develop and deliver integrated whole-system solutions to meet our customers’ ever-changing needs.


Why this role matters

At Vonage, the Business Intelligence development team makes data available for reporting and analysis through BI tools. We support various analysts and other consumers to self-serve themselves in building dashboards/reports/analyses. 

Currently, we’re looking for a Business Intelligence Developer, to help us expand capacity to support all lines of business.


What you will do

As a Business Intelligence Developer, you’ll become a key member of the Enterprise Data Warehouse/Business Intelligence team, responsible for building semantic layer on the database, abstraction layer within the Business Intelligence tool(s), build dashboards/reports and troubleshoot issues with dashboards/reports/data/SQL. In addition, look for opportunities to improve the BI platform by working with the Business Intelligence Architect.

As a Business Intelligence Developer, you will:

  1. Have analytical skills and expertise in Structured Query Language (SQL)
  2. Build semantic layer on the database through views/materialized tables/volatile tables
  3. Build and maintain data sources/workbooks in Tableau based on the business requirements
  4. Build and maintain dashboards/workbooks/analyses in Tableau
  5. Work with Kinesis to automate dashboard/report validation
  6. Build, maintain and monitor processes to be running efficiently and operational
  7. Work closely with other teams, to make sure data needs are considered during product development and to guide decisions related to data
What is required for application

We’re looking to expand our team by adding a Business Intelligence Developer, who has practical experience building performant BI solutions at scale, modeling abstraction layer for self-serve use and working in a dynamic, startup-like environment. 

Ideally, you’ll have:

  • 2-3 years working experience building dashboards/reports using BI tools, preferably Tableau
  • Proficient in analytical thinking and experience working in self-serve as well as DevOps environments
  • Experience working with relational databases, SQL and DWH technologies (Snowflake prefered)
  • Experience working as part of a mid-sized engineering team, within an agile framework and using version control systems
  • Familiarity with cloud technologies and working with cloud infrastructure (AWS prefered) and  exposure to deployment and infrastructure automation would be highly beneficial
  • REST API development experience preferred.

Why Vonage

The Vonage Communication Platform handles over 90 million requests every day. Customers like Airbnb, Viber, Whatsapp, Snapchat, and many others depend on our platform to connect with their customers all over the world. 

Company built by engineers

  • Vonage is a tech company, built by engineers at the intersection of cloud and telecommunications and this is reflected everywhere in our culture.
  • Even though we’ve grown a lot in recent years, we’ve managed to maintain a startup-like working atmosphere, with very flat hierarchies and a very pragmatic approach to getting things done

Interesting engineering challenge

  • We’re in the process of integrating data from various business units into a unified data model in Snowflake, with a lot of room for re-design and refactoring along the way from the existing discovery mode
  • We appreciate initiative and ownership, so you’ll be encouraged to design, implement and own parts of our business intelligence solution, end to end

Agile development using modern technologies

  • We iterate quickly and have a very open and pragmatic work culture within the team
  • Our data platform platform is built in the cloud, using technologies like Airflow, Snowflake, Kafka, S3, GCDS, ELK stack and Tableau

What is in it for you

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.


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