Why this role matters

We are currently looking for a Senior Deal Desk Analyst (based in Singapore) who will provide direct support & guidance to the Sales Teams in all commercial aspects of deals with existing and prospective customers, including pricing quotations. You will also be responsible for bringing together Sales, Marketing, Operational managers, Product managers, Finance and Legal team members to develop and execute Vonage’s pricing strategy, and facilitate the on-boarding process of customers.

Your contribution will be essential to win deals, increase Vonage market share and grow the revenue stream.


What you will do

  • Work with Sales Teams in building price quotes for customers, including our largest and most strategic accounts
  • Actively collaborate with Operations entities, Finance, Legal, Product teams to optimise the on-boarding process of customers
  • Provide analysis around trends in customer requests and pricing. Take action on trends revealed, driving changes in pricing and costs
  • Streamline and improve business practices, including tools, templates and processes, to increase the efficiency of the Deal Desk
  • Train and advise Sales and any other stakeholders on pricing, quoting, on-boarding process and best practices
  • Define and manage projects to deliver further operational efficiencies

What you will bring

  • Strong analytical skills
  • Problem solving
  • Excellent Excel skills and data analysis, manipulation and management (including SQL)
  • Excellent attention to detail
  • Good communication skills

What is required for application

  • Bachelor’s degree required; Business, Economics, Math or Engineering undergrad majors preferred
  • 5+ years of experience in a rapidly changing, deadline-based position involving daily interaction with multiple levels of management and peers

What is in it for you

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including:

  • Discretionary unlimited paid holiday
  • Private Medical
  • Dental & Eye Cover
  • Wellness Program
  • Flexible working hours
  • Free snacks and food
  • Work laptop


Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position.

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