Location: San Francisco, Oregon, Washington

Travel Requirements (post COVID-19): Moderate travel primarily within the NA region

Vonage is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Customers like Airbnb, Viber, TikTok, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the world. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth. Within this context, a core responsibility of the Vonage Developer Relations (DevRel) team is to meet developers where they are. This means engaging, supporting and working within developer communities.

Why this role matters

As a Developer Advocate at Vonage your main responsibilities will be to build relationships and support technology communities through learning, creating, sharing, and helping others. You will be the interface between developer communities and the Vonage API product teams to ensure that Vonage continues to build innovative products that provide a great developer experience. You will empower local and international developer communities, demonstrate the benefits of communications functionality and inspire others to innovate with them.


IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…….

What you will do

  • Attend and participate in local meetups to raise awareness of Vonage API Platform
  • Represent yourself and Vonage at hackathons, on sponsorship booths, at meetups and conferences and by giving talks
  • Build and maintain quick start samples, demos, example apps and other developer productivity tools and enablers
  • Build and document open source prototypes to demonstrate using Vonage APIs in conjunction with complementary technologies
  • Contribute to and provide feedback on APIs, SDKs, documentation and product functionality through hands-on development, individual opinion, discussions with the developer community and by organising and running beta/alpha programmes
  • Write blog posts and tutorials, and use social media in order to share knowledge, request feedback, collaborate and engage with fellow developers
  • Provide support via channels such as the Vonage community Slack, Twitter, StackOverflow and GitHub
  • Create opportunities for other Vonage employees to engage with developer communities

What you will bring

We’re looking for someone who is familiar with the local tech community and ecosystem - an excellent communicator with experience in building and supporting developer communities. 

What is required for application

Required 

  • Empathy
  • Knowledge of the Bay Area developer ecosystem
  • 3+ years professional development experience
  • Experience with writing technical documentation or tutorials for a developer audience
  • Ability to explain technical topics to non-technical people
  • Knowledge of Git and GitHub
  • Demonstrable knowledge of developer communities, events, and thought leaders in the communications space
  • Experience giving technical talks within an organisation, at meetups, or at events
  • Excellent written and verbal communication skills

Desired 

  • Previous experience in an advocacy role
  • Demonstrable knowledge of communications technologies such as messaging and voice in combination with services such as Amazon Lex, Google Cognitive Services, Microsoft Cognitive Services, IBM Watson and bot frameworks

What is in it for you

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

 

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