Vonage Product Management Mission

We bridge technology and the business needs to deliver new products and services to the market. We imagine the future and orchestrate cross-functional efforts to bring it to life. We apply business understanding, customer knowledge and competitive awareness to collaborate with and lead efforts to envision, design, develop and execute state-of-the-art products and features. Our output changes the communications game.

What you'll do

As a talented individual who is passionate about voip, infrastructure as a code, cloud and automation technologies you will be working with a group of voice, infrastructure and DevOps engineers and architects on maintaining, improving and developing Vonage voice infrastructure that provides real time services to thousands of concurrent users.

Your responsibilities:

  • Maintain and develop Vonage voice infrastructure
  • Contribute and deliver against strategic initiatives
  • Own the problem, quality, deployment speed and cost (recommend if we should buy or build)
  • Develop and share your knowledge

What you'll bring

To be part of the Vonage team you need a desire to collaborate, to keep on learning and the discipline to deliver nothing short of excellence. We are looking for someone who demonstrates:

  • understanding of SIP and related protocols such as RTP, SDP or willingness to learn these to advanced level
  • knowledge of Linux (we use Centos)
  • knowledge of troubleshooting voice connectivity problems with Wireshark
  • knowledge of troubleshooting network connectivity problems ie basic TCP/IP understanding
  • interest in scripting, infrastructure as a code (we use Chef, Terraform), Amazon AWS services
  • eagerness to develop and learn technical skills 

Your Character Traits:

  • You have analytical mindset and pragmatic approach
  • The idea of learning new technologies appeals to you
  • You want to share your knowledge, support your colleagues and you want your team to be successful (it is about the team success not only yours).
  • You are detail oriented
  • You enjoy working in a fast-paced environment
  • You want your team to be successful and you like sharing your knowledge with others

What is in it for you

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.


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