Vonage Engineering Mission: Vonage London is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Customers like Airbnb, Viber, Whatsapp, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the world. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.

Why this role matters

Vonage API is growing fast and is always working on new products. That means we continuously need to improve the collaboration between developers and operations. This is where our SRE teams come in, providing the tools and automation for the smoothest pipeline from the developer laptop to the production servers, helping the QA team provide fast and accurate results, exploring new technologies to improve reliability and efficiency of our services.

We are looking for multiple SRE Engineers of all levels to come to join our team and work on our pipelines, explore new technologies and find reliable and scalable solutions to problems or limitations of our current environment.


What you will do

  • Own the shared and infrastructure services that the company relies on to deliver our production environment
  • Investigate and troubleshoot, hard and complex problems
  • Proactivily make propositions for improvements in the software stack, and follow them up to completion
  • Write and review code and configuration
  • Improve the visibility and monitoring of the production environment
  • Propose, evaluate and integrate new tools
  • Participate in an on-call rotation
  • Partner with the development teams, to help them improve the scalability and reliability the services they own

What you will bring

The list of skills and requirements below functions as a taster of what our team gets involved with, and we do not by any means expect one person to have exposure to all of it. If the team and Vonage sound interesting to you, and you have a true passion for SRE, we invite you to apply no matter your current level and discuss opportunities with us further!

  • You have a strong background in Linux and administration
  • Masters / Bachelors degree in Computer Science, or equivalent experience
  • Good scripting skills (python, bash, groovy, ruby)
  • Experience with configuration management (puppet, ansible) and source code management (GIT)
  • Experience with infrastructure-as-code frameworks, such as Terraform and CloudFormation
  • Experience with foundational infrastructure services, such as DNS and LDAP
  • Experience with container-based software toolchains, including Nomad, k8s, Consul
  • Knowledge of  monitoring, graphing and logging tools (Icinga, Grafana, Prometheus, Kibana, filebeat, ElasticSearch)
  • Experience with databases (MySQL, CouchBase, Redshift, DynamoDB, MongoDB, …)
  • Understanding of  developer’s tools and languages (gradle, java, jenkins, Go)
  • Experience with web servers (nginx, apache2, tomcat, haproxy) and web development (HTML, CSS, JavaScript, JSON)
  • Experience with cloud (AWS, Rackspace, Softlayer, GCE)
  • Ability and willingness to work in a global, fast-paced environment
  • Flexible with the ability to adapt working style to meet objectives
  • Excellent communication and analytical skills
  • Ability to effectively communicate with team members

What is in it for you

  • Unlimited paid holidays
  • Matched pension
  • Life assurance
  • Income Protection
  • Cycle to work scheme
  • Payroll Giving for Charities
  • Season Ticket Loan
  • Private Medical
  • Dental & Eye Cover
  • Gym Membership Loan
  • Extended Maternity and Paternity Leave
  • Career progression
  • Flexible working hours
  • Industry conferences as a team or individual
  • Free snacks and food 
  • Friday beer o’clock
  • Work laptop
  • Secure bicycle storage 
  • Discounts in London attractions through TasteCard Loan and BUPA, the medical provider
  • Social meet ups (hackathon, tech talks, engineering happy hour, ping pong championship for businesses in Shoreditch, etc)



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