Job Title: Director of Sales Operations

Location: Remote

Function: Sales

Position Type: Full-Time 

Position Level: Senior

Salary: Competitive Salary + Benefits

Travel: Some travel may be required

 

At Vivian Health, we’re on a mission to transform hiring and recruiting in healthcare. We’re a high impact and positive impact business working to efficiently and cost effectively match the right talent to the right jobs in the healthcare sector, and as a result, help reduce healthcare costs and improve patient care.

We’re starting by bringing transparency and increased access to the opaque and offline $17 billion temporary healthcare staffing industry. We empower nurses and other healthcare professionals across the country by giving them unprecedented access to honest, transparent, and real-time information to aid them in their job search. We connect candidates to the highest paying, most relevant travel healthcare jobs in the country and we help enable research around the best places to work.

Our goal is to empower healthcare professionals to find the best jobs that fits their needs and to help healthcare employers find great talent quickly and easily. Through the Vivian platform, we enable staffing agencies and healthcare employers to find relevant talent, communicate more efficiently, and make better hiring decisions, ultimately enabling them to serve patients more safely and effectively.

 

JOB DESCRIPTION

Vivian Health is seeking an experienced Director of Sales Operations to partner with the SVP Revenue and execute against the organization’s strategic priorities. This role is responsible for providing actionable insights to drive revenue growth, enabling and improving sales productivity, tracking and governing pipeline growth and forecasting, and executing day to day business operations. This role serves as the trusted advisor to sales leadership and sales teams, supporting their business operations both tactically and strategically. The Director of Sales Operations reports to the Senior Vice President of Revenue and Sales Operations.

WHAT YOU WILL DO

  • Manage the sales operations function for our rapidly growing sales and marketing teams focused on health systems and clinical staffing agencies
  • Work directly with the SVP Revenue on sales planning, reporting and budget including annual and ongoing forecasting, planning, quota assignment, headcount planning, account assignment, and territory creation
  • Define and monitor metrics to ensure that sales team efficiency is maximized
  • Improve cross-functional processes with Operations and Product Development, providing data-driven recommendations that impact scaling across the organization
  • Collaborate with Sales Leadership and cross-business and cross-functional partners to develop and execute strategic projects to help drive sales execution
  • Develop a suite of reports through Salesforce.com that provide organization-wide, real-time insights to revenue growth, pipeline growth, and revenue forecasts
  • Implement, assess, and optimize enabling technologies, including Salesforce.com CRM. 
  • Monitor sales organization compliance with required standards for maintaining CRM data and recommend additional technology investments.
  • Provide insights to the sales, marketing, and product teams regarding ideal customer profiles and target market segmentation.

WHAT YOU WILL BRING

  • Bachelor’s Degree (B.A.) from four-year college or university required
  • A minimum of five years progressive business experience including demonstrated success in functional accountability and/or leadership
  • Worked within a high growth environment to build & define sales operations processes 
  • Demonstrated success working with and presenting to executive leadership
  • Strong understanding of best practices in key areas of sales cycle operations - including forecasting, revenue planning, sales enablement, and presales/sales support - and demonstrated experience putting that knowledge into action
  • Established competency in management of Salesforce.com CRM with focus on sales operation and enablement
  • Outstanding interpersonal and influencing skills
  • Excellent writing and verbal communication skills
  • Ability to operate in fast-paced, high-growth environments while dealing with ambiguity and guiding an organization towards standardized practices
  • A comfort level asking “What if…?” and challenging the status quo

 BENEFITS & PERKS

  • Comprehensive Health Insurance Plans including HSA and FSA Options
  • Pet Insurance
  • Flexible Time Off
  • 401K Retirement Savings Plan with Generous Employer Match
  • Access to Corporate Discount Program
  • Pre-tax Commuter Benefit Plan

Vivian Health is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Apply for this Job

* Required

  
  


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Vivian Health’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.