VirtualHealth is the developer of HELIOS - the first comprehensive platform purpose-built for integrated value-based care and deployed by some of the most innovative healthcare organizations in the country to manage millions of lives. Through the HELIOS platform, VirtualHealth empowers healthcare organizations to achieve enhanced outcomes while maximizing efficiency, improving transparency, and lowering costs. VirtualHealth is a technology innovator and has made the Deloitte Fast 500 in both 2018 and 2019. For more information, please visitwww.virtualhealth.com.
We are seeking candidates for the Product Success team at VirtualHealth. Recent graduates are welcome. This challenging and rewarding role will provide you with the opportunity to develop product optimization, client support, and process delivery skills at the exciting nexus of healthcare and technology. Over time, you may have the opportunity to transition to more senior roles within product management, solutions delivery, and client services based on your skill progression and business need.
Interface with clients and help diagnose potential product issues
Provide timely, accurate and professional updates to client staff
Create and prioritize internal tickets to document confirmed issues
Work closely with the engineering team to coordinate and drive issue resolution
Collaborate with product managers on product enhancements and refinements
Engage cross-functionally with other departments on strategic discussions, new capabilities, and client relationship management
Contribute to the full product lifecycle, including implementation, go-live, and on-going operations
U.S.-based with ability to work remotely
Recent graduate with interest in and passion for healthcare and technology
Proven record of success and ability to work effectively in team-based environments
Exceptional communication, presentation, analytical, and interpersonal skills
Self-starter with an entrepreneurial spirit and unwavering commitment
Health, dental, and vision Insurance
Rapidly growing technology company with tremendous upside potential
Equity participation in the form of stock options
VirtualHealth is committed to ensuring that information security remains a top priority for everyone. All workers are responsible for the protection of our Information Security and we take the execution of this seriously. Information Security Policies and procedures details and training will be provided during on-boarding.
Each candidate will be subject to a background and reference check before beginning employment.