HELIOS by VirtualHealth is the first comprehensive care management platform purpose-built to power the entire ecosystem of value-based care. Utilized by some of the most innovative health plans in the country to manage millions of members, Helios streamlines person-centered care with intelligent case and disease management workflows, unmatched data integration, broad-spectrum collaboration, patient engagement, and configurable analytics and reporting. Named the 39th fastest growing company in North America by Deloitte in 2018, VirtualHealth empowers healthcare organizations to achieve enhanced outcomes, while maximizing efficiency, improving transparency, and lowering costs.

VirtualHealth is looking for a Product Deployment Associate help our rapidly growing team of healthcare entrepreneurs working to solve some of the most complex problems in healthcare.


The Position:

In this client-facing position, you will engage with health organizations to understand their needs, design innovative solutions to streamline care delivery. You will collaborate with product managers, design teams and software engineers to bring in a perspective from the field. Coordination with product success and client success will ensure clients overall product deployment satisfaction. You will also have a Product Deployment mentor who will work with you to ensure successful growth within the organization.

Ensure Our Customers Succeed:

  • Build and maintain positive relationships with key client personnel
  • Organize and assist in meetings specific to your assignments
  • Efficiently and effectively solve client problems and concerns with the help of your mentor or other senior team members

Track Milestones:

  • Manage specific project milestones and overall timelines
  • Document project progress and barriers

Build the Platform:

  • Translate client needs into business requirements documents while balancing client and engineering requests to ensure product consistency
  • Create client deliverables to support product adoption
  • Participate in internal business requirements documents review and based on feedback, provide updated versions in a timely manner
  • Develop area(s) of subject matter expertise


Grow the Company:

  • Represent Client Services in all forums internally and externally
  • Support Client Services team in an effort to ensure team success


The Candidate:

  • 1+ years in product management, consulting, account management, business analysis or another related field
  • Experience in the healthcare space and/or with creating business requirements (preferred)
  • Team player who is dedicated to the success of the company, department and their teammates
  • Ambitious individual who enjoys diving deep into the details of complex problems/processes
  • Exceptional communicator
  • Analytical with impressive interpersonal skills
  • Comfortable traveling up to 30%


The Compensation:

  • Competitive salary
  • Health, dental, and vision Insurance
  • 401K Participation
  • Office snacks, meals, and team events
  • Rapidly growing technology company with upside potential
  • Equity participation in the form of stock options


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