Virta is the first company with a clinically-proven treatment to safely and sustainably reverse type 2 diabetes and other chronic metabolic diseases without the use of medications or surgery. Our innovations in nutritional biochemistry, data science and digital tools combined with our clinical expertise are shifting the diabetes treatment paradigm from management to reversal. Our mission is to reverse type 2 diabetes in 100 million people by 2025.

Virta is now available to nearly 100% of the U.S population, and we are expanding our capabilities to bring our groundbreaking online type 2 diabetes reversal clinic directly to patients. As Virta’s Operations Associate, you will be a key member of the Operations team, which includes: Enrollment, Eligibility Screening, Patient Support, Health Coaching, Virta Physicians and Supply Management.

You will work with Operations leadership to support clinical operations and ensure we continue to deliver world-class outcomes as we scale. Additionally, you will make strategic recommendations & work cross-functionally to implement key strategic initiatives and process improvements. You will play a key role in defining the future of the operations team at Virta. We have numerous important near-term projects and need to serve many patients in the next couple years...and we need your help in figuring out how! A successful person in this role will effectively help the Operations leadership to drive systematic, scalable solutions to serving our patients.


  • Iterate on and manage Virta’s physical supply management process (the supplies & resupplies we send to our patients, critical for their care)
  • Deeply understand and manage the patient experience to identify areas for improvement
  • Drive insights from various data & make strategic recommendations on capacity planning, process improvements & areas of focus for the Operations team
  • Work cross-functionally to implement key strategic initiatives
  • Build scalable & actionable data reporting processes for the Operations team
  • Own and drive various operations team special projects

90 Day Plan

Within your first 90 days at Virta, we expect you will do the following:

Manage our inventory & supply management process:

  • Responsible for ordering supplies for patients and managing our key vendor relations
  • Use a data-driven approach to identify challenges, recommend solutions and implement new processes for our patients
  • Ensure processes and vendors are ready to scale

Build and iterate on a system to gather and act on various patient feedback:

  • Develop process for gathering and following-up on patient feedback to better understand the patient experience during the Virta treatment
  • Call patients who are not completely satisfied to learn more and better serve them
  • Develop a process to synthesize feedback and work with product, user experience, and clinical teams to relay actionable insights

Own the various data channels that Operations leadership relies on and create consistent, scalable processes:

  • We have a TON of data on our applicants & patients and while we have some systems for ingesting and analyzing it all, it needs work!
  • Help us determine drive insights from the data we have & create processes to consistently review our data


  • Demonstrated ability to think critically and be extremely data-driven in solving business problems & managing teams
  • Exceptional team player - willinging to jump on any project & work with anyone to drive to a solution
  • Ability to connect with patients to get a deeper understanding of their experience
  • Strategic or operational experience in a fast-growing, rapidly changing environment
  • Experience using technology and data analysis tools like Excel, Google Sheets to solve operational problems and build scale
  • Very strong and effective communication skills, with the ability to listen to understand an issue and problem solve cross-functionally
  • Attention to details especially around building scalable processes
  • Passion for working cross functionally and building scalable processes to make people’s jobs easier

Nice to haves:

  • Experience in healthcare
  • Experience using Looker, SQL, or other similar data analytics tools

Values-driven culture

Virta’s company values drive our culture, so you’ll do well if:

  • You put people first and take care of yourself, your peers, and our patients equally
  • You have a strong sense of ownership and take initiative while empowering others to do the same
  • You prioritize positive impact over busy work
  • You have no ego and understand that everyone has something to bring to the table regardless of experience
  • You appreciate transparency and promote trust and empowerment through open access of information
  • You are evidence-based and prioritize data and science over seniority or dogma
  • You take risks and rapidly iterate


Apply for this Job

* Required
Almost there! Review your information then click 'Submit Application' to apply.

File   X
File   X

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Virta Health are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.