At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fueled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.

While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!

The Sales Planning & Operations Lead will play a crucial role in driving excellence across our business development team acting as a specialist in sales coaching techniques, partnering with the VP, Business Transformation to accelerate business growth opportunities by translating sales insights into actionable priorities.  This role will act as a strategic partner supporting cross-functional alignment between finance, operations, legal and other key stakeholders, to optimize operational efficiency.

What You'll Do Here:

  • Enable and drive consistent practices to achieve revenue objectives across Viral Nation's diverse service and product lines;
  • Act as a trusted advisor and coach to the leadership teams of Marketing, Business Development, and Client Services, focusing on discipline, execution excellence, and business growth;
  • Drive business growth through comprehensive revenue strategy and planning; 
  • Oversee business development segmentation, territory planning, target setting and forecasting across all revenue streams;
  • Lead the development and enforcement of revenue driving processes and standards, incorporating traditional revenue operations responsibilities like marketing and sales forecasting, pipeline management, deal reviews, pricing approvals and performance analysis with managing the supporting Rhythm of Connection (RoC) across stakeholders;
  • Influence leaders and engage with revenue-driving roles to enhance their team's capabilities, increasing overall revenue and performance;
  • Provide strategic insights and support to senior leadership, focusing on operational efficiency and driving of team performance.

You'll Need To Have:

  • A minimum of 5+ years in roles related to revenue operations, sales, or business development, with a proven track record of operational excellence;
  • Bachelor's degree in Business, Marketing, or a related field is preferred;
  • Proven strength in demonstrating excellent analytical skills, experience in CRM and revenue management and reporting tools;
  • An understanding of the influencer and marketing services landscape is a plus.

Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.

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