Vimeo is looking for an Account Manager to build and maintain relationships with our clients. In this role, you will be responsible for renewing and growing existing enterprise accounts within our Vimeo Enterprise product line. Furthermore, you will identify and land key opportunities within your book of business. We value intelligence and resourcefulness, and are looking for someone who consistently strives to do their best work.

What you'll do: 

  • Oversee accounts within Vimeo’s Enterprise product customer base, with a goal structure oriented toward expanding these existing relationships
  • Understand and anticipate clients’ business needs to drive the success of key accounts 
  • Negotiate contract renewals and expansion opportunities 
  • Strengthen client relationships with ongoing communication and new solutions 
  • Proactively manage customer pipeline and renewals to meet monthly and quarterly objectives 
  • Confidently conveying Vimeo’s value proposition both in-person and via automation
  • Assist in collecting client feedback, defining processes, and identifying best practices 

Skills and knowledge you should possess: 

  • 2+ years of experience in a customer-facing role within the SaaS industry
  • Strong experience retaining and expanding accounts
  • Ability to multi-task across multiple projects and internal partners
  • Thorough working knowledge of sales tools, including a CRM like Salesforce, HubSpot, or comparable

Bonus points for: 

  • Online Video Platform (OVP) experience, or knowledge of online video technologies
  • Knowledge of live streaming technologies 
  • Experience carrying a $2MM+ Annual Recurring Revenue (ARR) book of business
  • Track record of exceeding quotas

Targeted Base Salary Range:  $54,000 to $77,000

The base salary range listed above is for candidates located in the U.S., including the New York City metro area.

At Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment and a candidate’s home base.

Base salary is just one component of Vimeo’s total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! Other rewards may include bonus or commission, Restricted Stock Units (RSUs), paid time off, generous 401k match, tuition reimbursement, wellbeing resources, and more.

About Us:

Vimeo (NASDAQ:VMEO) is the world’s most innovative video experience platform. We enable anyone to create high-quality video experiences to connect better and bring ideas to life. We proudly serve our growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world’s largest companies. Learn more at www.vimeo.com.

Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.

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Vimeo Diversity, Equity & Inclusion: Voluntary Demographics

We work hard to enable creators of all kinds to succeed, and to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We’re committed to building a company and a community where people thrive by being themselves and are inspired to do their best work every day.

Below is a set of voluntary demographic questions that are part of our inclusion efforts. If you choose to fill them out, the responses will be used (in aggregate only with no ability to see on a per candidate basis) to help us identify areas for improvement in our process. Your responses, or your choice to not respond, will not be associated with your specific application and cannot in any way be used in the hiring decision.

 

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