Vimeo is looking for an experienced Account Manager to build and maintain relationships with key clients. In this role, you will be responsible for a large portion of the company's revenue by renewing and growing existing enterprise accounts within the media and business communications space. Furthermore, you will identify and land key opportunities for your book of business. We value intelligence and ambition, and are looking for someone who consistently strives to do their best work.
What you'll do:
Oversee 100-150 accounts for Vimeo’s key enterprise clients
Understand and anticipate clients’ business needs to drive the success of key accounts
Negotiate contract renewals and expansion opportunities
Strengthen client relationships with ongoing communication and new solutions
Proactively manage customer pipeline and renewals to meet monthly and quarterly objectives
Run in-person Quarterly Business Reviews with key accounts
Communicate with and present to C-level executives, confidently conveying Vimeo’s value proposition
Assist in collecting client feedback, defining processes, and identifying best practices
Skills and knowledge you should possess:
2+ years of experience in a customer-facing role within the SaaS industry
2+ years of Online Video Platform (OVP) experience, or knowledge of online video, OTT, video advertising or other video technology
Strong experience retaining and expanding accounts
Ability to multi-task across multiple projects and internal partners
Bonus points for:
Experience carrying a $1MM+ Annual Recurring Revenue (ARR) book of business
Track record of exceeding quotas
Thorough working knowledge of sales tools, including Salesforce.com
At Vimeo, our mission is to empower video creators to tell exceptional stories and connect with their audiences and communities. Home to more than 70 million members in over 150 countries, Vimeo is the world’s largest ad-free open video platform, providing powerful tools to host, share and sell videos in the highest quality possible.
We work hard to enable creators of all kinds to succeed, and to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We’re committed to building a company and a community where people thrive by being themselves and are inspired to do their best work every day.
Vimeo is based in New York City, with additional offices in Europe and India. Vimeo is an operating business of IAC (NASDAQ: IAC). Learn more at www.vimeo.com.