Unique opportunity with a mobile marketing leader

 

We help marketers unlock new revenue by arming them with the technology and expertise they need to succeed in mobile marketing. The Vibes Mobile Engagement Platform enables marketers to easily manage all mobile communication channels including text messaging, push notifications, Apple Wallet, Google Pay and mobile web campaigns — all through a single interface. Vibes has delivered more than ten billion mobile experiences on behalf of customers that include Chipotle, Discover, Home Depot, PetSmart, Foot Locker and Allstate, and is recognized as one of only four Tier 1 aggregators by the Common Short Code Administration (CSCA). To learn more about Vibes, visit www.vibes.com.

The Manager sits within the Customer Analytics team with the goal of providing deep analytics and insights to internal and external clients. The position will be an opportunity to work directly with our customers and collaborate with our Customer Success teams to design and execute custom analyses, develop measurement plans, and create custom reports and dashboards. This is a hands-on position with a great deal of responsibility to own reporting and analysis for our major retail, QSR and Financial Service customers. This is an excellent opportunity to go beyond the numbers and deliver actionable insights for our customers.

This position will report directly to the Sr. Director of Strategy and Analytics and is located downtown Chicago at 300 West Adams Street. 

Vibes cares about character and culture as much as competency. We strive to build a workplace where people are excited to come to work every day, and feel empowered and motivated to do their best work.

 

Responsibilities:

  • Develop custom scorecards and reports in Microstrategy for internal and external audiences
  • Use SQL and statistical tools like R and SPSS to conduct ad hoc analyses
  • Build to the measurement plans, test plans, define reporting requirements for mobile campaigns
  • Generate and present actionable insights, findings and recommendations for internal and external distribution
  • Collaborate with internal BI and Data Warehouse team to execute customer-specific initiatives and enhance the current state of data at Vibes
  • Attend meetings on site with customers, occasional overnight trips may be required

 

Requirements & Qualifications:

Experience

  • Strong data skills – you’re comfortable working with a variety of data sources and comfortable navigating structured and unstructured data.
  • You’ve played a meaningful role executing analytics for digital, social, or CRM marketing activities for enterprise clients. Experience with mobile analytics preferred.
  • Heavily influenced or designed campaign measurement and reporting strategies, defined KPIs across digital, social, or CRM.
  • Fluent with common ROI, ROMI, attribution, and cross channel measurement approaches.
  • Experienced using multivariate statistical techniques to enhance understanding of consumer behavior or campaign impact.
  • Develop A/B and multivariate test plans.

 

Skills

  • Strong experience using a variety of data and BI tools (Microstrategy experience is a plus).
  • Significant expertise analyzing large data sets using common SQL languages (ideally experience with Snowflake, or SQL Server and Postgres).
  • Proficient conducting multivariate analyses (ANOVA, Regression, Clustering) and using relevant tools (R, SPSS in particular).
  • Experienced deploying and analyzing data from common Web Analytics and Campaign Management platforms (Google, Adobe).
  • Able to explain technical analyses to a non-technical audience.
  • Excel in team-oriented environments, working with technical and business partners.
  • Comfortable presenting to internal and external audiences.
  • 3-5 years of experience in marketing or advertising analytics and insights.
  • Bachelor’s degree is required, post-graduate degree preferred.

 

Our Core Values:

  • Respect, honesty, and integrity for all stakeholders    
  • Always be learning
  • Relentless focus on the customer                              
  • Never be satisfied
  • Create value                                                               
  • Seek accountability and ownership

 

Vibes is an equal opportunity employer that encourages and fosters diversity in the workplace.  We offer a career building experience in a fast paced organization and industry.

Apply for this Job

* Required
File   X
File   X


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Vibes are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.