Mine rich user data sets and find insights that will drive the decisions that power our platform.

The Mission

viagogo is on a mission to revolutionize the way people get tickets to live events, making it possible for anyone, anywhere in the world to see their favorite artists, teams or shows live. We’ve helped millions of people from almost every country attend live events, and we’re just getting started. We believe creative individuals with innovative ideas are the engine for our rapid growth, so we’re looking for the world’s smartest product analysts to join our team, where you’ll be given the freedom to make meaningful and measurable improvements impacting millions of people.

Your Role

Product Analysts sit at the core of our business, constantly working to identify new product features and improvements that enhance the experience for our users and drive profitable revenue streams for the company. You’ll be part of the analytical brain trust that influences and informs our product, marketing and engineering leadership teams. You’ll mine rich data sets and find insights that will drive the decisions that power our platform. You’ll be given autonomy to make product decisions as soon as you’re capable, with senior members of the product team on hand to guide and support you. Analyzing data is a means to an end; based on your findings you’ll have the opportunity to define feature requirements and specifications and work with talented developers and designers to guide ideas from conception to launch. You’ll come to understand of the technical underpinnings of how ideas turn into reality at a ecommerce tech company operating at a global scale
 
Types of projects include:
  • Designing, running and analyzing feature experiments (A/B tests) on millions of users of our website and apps
  • Optimizing the coverage and efficiency of ad campaigns through search engines (PPC) and social media platforms
  • Identifying opportunities to acquire new inventory and optimize the quality/pricing of inventory in all geographies

Your Skills

You get things done. Given a problem, you won’t rest until you’ve found the answer.
  • You have a degree in a quantitative field like science, math, economics, engineering or similar or industry experience working as a data analyst
  • You have excellent critical-thinking and problem-solving skills
  • You are thorough, detail-oriented and organized, with the ability to manage multiple parallel projects
  • You have entrepreneurial drive to initiate and drive projects and achieve stretch goals with minimal guidance
You want to learn. Becoming an effective data analyst requires learning the tools of the trade. We’ll teach you how to use tools like Excel, SQL and R to not only analyze data to find the insights you’re looking for, but to visualize and present it most effectively for stakeholders to make decisions.
 
You want to make an impact. You don’t just want to produce pretty tables and graphs; you want to understand what the results mean and how to utilize your findings to make the best product/business decision possible.
 
You are a team player. You work not just to advance your own skills or ideas, but also to help the team and the business succeed. This means being open to feedback from others and giving it in return. It also means recognizing that the best ideas might not always be your own.
 
 

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at viagogo are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.