As Information Technology Specialist, you will be responsible for helping Via manage the tools and technologies we’re using across our offices in the US and abroad, as well as running a support desk for our New York team.
Responsibilities and Duties:
Oversee and improve Via’s NYC information technology systems and infrastructure
Build and run a system for troubleshooting tech issues for Via employees
Help with onboarding new employees by setting up their tools and technology, and manage offboarding for outgoing employees.
Help manage the rollout of new tools and technology.
Work with our business operations team to help set up new Via offices across the US and abroad.
Manage user access and permissions to Via’s Cloud apps
Proactively manage our upcoming needs as Via continues to grow.
A critical thinker, mindful of risk and IT security, but you don’t take yourself too seriously.
A natural leader with low ego.
Sense of humor is a must.
See yourself as an emerging leader in the IT space, even if you haven’t worked at this scale before.
Live for solving large and complex problems, but you don’t mind fixing somebody’s laptop.
Experience supporting 50-100 employees.
Experience with managing enterprise-level tools and technologies.
Ability to troubleshoot Mac, Windows, Android, and iOS operating systems.
Experience managing Cloud service tools such as G Suite, Okta, AWS, and other SaaS tools
Proficiency with managing computer networking, Wi-Fi access points, TCP/IP, DNS, VNP, and security tools
A quick learner with an eye towards emerging technologies
3-5 years experience in a similar IT role
Bachelor’s Degree with a track record of high academic achievement
At Via, we're on the cutting edge of mobility. We’re building revolutionary technology that’s changing the way people get around. It's on-demand transit on a mass scale, a smarter transportation that’s friendly to our planet. From on-demand autonomous shuttles in Australia to dynamically routed bus fleets in Singapore, our sophisticated operating system is powering transportation in the world’s biggest cities and is sought after by prominent transportation players globally. We’ve provided more than 50 million shared rides already, and we’re growing at an astonishing rate. We have offices in more than 15 countries and deployments in more than 50 markets, with a goal of hundreds of deployments within the next two years. If you’re someone who relishes wearing multiple hats, never backs down from a challenge, and loves getting things done, we’d love to hear from you!
Via offers above market compensation packages and benefits, including equity, health insurance, and relocation assistance.