Seeking a Receptionist
Overpeck Creek Animal Hospital is hiring a full-tim] front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our team,expect to be supported in your work and home life with:
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
Salary: $18.00-$23.00 per hour
Schedule: Monday- Friday 11AM-8PM, occasional Saturday 8AM-3PM
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About Overpeck Creek Animal Hospital
At our AAHA accredited hospital, everyone is considered a leader and an integral member of the health care delivery team. In addition to veterinary knowledge and training, our team is selected for kindness, compassion, patience, professionalism, integrity, and agility. We strive to provide our medical team with the opportunity to accomplish their personal and professional goals!
