Seeking an independent, compassionate Veterinary Receptionist to join our team!
Why Tuckahoe Animal Hospital & Pet Center in Tuckahoe, NY?
We are a well-respected, high quality hospital delivering the best medical care to support the health of our clients’ pets and the satisfaction. We provide optimal medical care in a warm, friendly, and inviting atmosphere. We encourage our client participation, input, and strive for the comfort of our pets and clients. We have been operating this quality practice for more than 27 years and have an excellent reputation for exceptional care within our community. In addition, we are in beautiful Westchester County, NY, just 30 minutes north of Manhattan and conveniently situated directly outside the Tuckahoe train stop on the Metro North Train!
Our Commitment to Diversity:
We are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community.
Who are we looking for?
Applicants must have a professional work ethic, positive personality, excellent communication skills, the ability to multi-task efficiently in a fast paced environment, provide a calm demeanor and have a passion for delivering exceptional care to clients.
Responsibilities:
- Greet clients and their pets and complete the appointment sign in process which can include: inputting and retrieving information from the computer, confirming the reason for the appointment, receiving and confirming the client's contact information, letting the medical team know the patient has arrived and escort the client to the exam room with their pet.
- Assist clients with check-out including, but not limited to: ensuring services and product sales are correctly accounted, using the practice management software system, handling money, processing credit and debit cards, accepting and recording various forms of payment, and setting future appointments for follow-up visits.
- Answer phone calls from clients requesting appointments, asking questions about the hospital, requesting medication refills and call into pharmacy if needed as authorized by a veterinarian.
- Make outbound phone calls to remind clients of upcoming appointments as well as reminding owners to fast their pet for surgery, set appointments for pets due for services, etc.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology and pet behavior.
- Assist in cleanliness and maintenance of the hospital to ensure a great client experience.
Benefits:
We’re dedicated to your well-being and offer a comprehensive package and professional development opportunities to support your work and home life. These include:
- Competitive salary - $18.00 - $25.00 per hour, determined by the candidate's skills, experience, and qualifications.
- Medical, dental, vision, and prescription drug benefits for you and eligible dependents
- Paid time off for full-time employees
- 401(k) plan
- Continuing education allowance for licensed technicians
- Guardian voluntary benefits
- Great pet benefits!
