Seeking a Veterinary Receptionist

Tenafly Veterinary Center is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission to provide outpatients with the level of care we would demand for our own pets, expect to be supported in your work and home life with:

A comprehensive benefits package, including medical, dental, and vision insurance

Paid time off and a 401(k) plan for full-time employees
Professional development opportunities

Salary: $18.00-$20.00 per hour dependent on experience

Schedule: Weekdays 10:00-6:30 and flexible for Saturdays

Key Responsibilities: 

Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.

Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.

Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.

Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.

Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

Previous experience as a veterinary receptionist or medical office assistant preferred

Strong organizational and multitasking skills
Ability to maintain a calm, professional, and positive demeanor

About Tenafly Veterinary Center

At Tenafly Veterinary Center, you can expect state of the art medical care for your pet. We believe in nurturing the human-pet bond and creating a harmonious relationship between people and pets. You can expect to be greeted by a courteous receptionist, clean exam rooms, friendly doctors, and caring technicians. We appreciate the role we get to play in your pets’ health care.

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