Dublin Veterinary Hospital is hiring a full-time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission to offer outstanding care that enhances the well-being of every pet we encounter, expect to be supported in your work and home life with:

All the benefits you deserve—medical, dental, vision, retirement—plus an employee pet discount because we know your pets are family, too.
Paid time off. Take the time you need to recharge.

Salary: $17.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Flexible schedule. The hospital is open Monday-Thursday from 8 am-7 pm, Friday from 8 am-4 pm, and select Saturdays from 8 am-12 pm.

Key Responsibilities:

Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

Previous experience as a veterinary receptionist is required
Strong organizational and multitasking skills
Ability to maintain a calm, professional, and positive demeanor

About Dublin Veterinary Hospital

Dublin Veterinary Hospital has been serving the pets of Perkasie, Bucks County, and surrounding areas since 1994. Our facility, once a barn from 1835, is now a modern veterinary hospital equipped with a welcoming waiting room, exam rooms, a diagnostic lab, a surgical suite, and an x-ray room. We are dedicated to providing the highest quality of care, guided by our core values of compassion, expertise, and integrity. As an AAHA-accredited practice, we meet the highest standards in veterinary medicine. Our mission is to offer personalized, compassionate care while fostering strong partnerships with pet owners to ensure the well-being of every furry or scaly family member.

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