Loving Care Animal Hospital is hiring a part-time veterinary receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our mission to provide the highest standard of veterinary care in a compassionate manner, to develop an open, honest alliance with our clients and to celebrate the human-animal bond, expect to be supported in your work and home life with:
- No Weekend Hours!
- Employee Pet Discounts! Because we know your pets are family, too.
- 401(k) plan
- Guardian voluntary benefits
Salary: $18.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule: This is a part-time role with 20-28 hours per week and no weekend hours!
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist is required.
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About Loving Care Animal Hospital
Loving Care Animal Hospital was proudly awarded DVM Insider's #124 of the Top 500 Veterinary Clinics in the Country! Our goal is to provide the highest standard of veterinary care in a compassionate manner, to develop an open, honest alliance with our clients and to celebrate the human animal bond. We realize that your animal companions are beloved family members and we strive to treat them with special attention.
