Senior Manager, People Operations

Company Overview

At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable.  We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. 

As the Senior Manager, People Operations, you will play a pivotal role in elevating the business, by driving strategy and action on a wide range of employment related items. You’ll face some of the toughest but most rewarding challenges of your career, and it’s worth it. Here at Veo, we all ride - so channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our employees and customers.

This role does follow a Hybrid Work schedule, which is currently planned as 3 days a week in Veo’s Santa Monica Headquarters. 

Responsibilities:

• People Operations Leadership
• Oversee and optimize all aspects of the People Operations function, ensuring seamless execution of processes and initiatives that support employees and business objectives.
• Lead and develop a high-performing People Operations team, fostering a culture of collaboration, accountability, and continuous improvement.
• Company Engagement & Employee Experience
• Drive employee engagement strategies, ensuring a positive and inclusive workplace culture.
• Design and implement programs that enhance employee experience, satisfaction, and retention.
• Partner with leadership to execute company-wide engagement initiatives, including surveys, recognition programs, and wellness initiatives.
• Talent Reviews & Development
• Manage and enhance talent review processes, performance management frameworks, and succession planning efforts.
• Compliance & Policy Implementation
• Ensure all company policies and procedures comply with local, state, and federal employment laws.
• Continuously review and refine HR policies, handbooks, and operational processes to maintain best practices and legal compliance.
• Payroll, Benefits, Leave Of Absence
• Oversee payroll execution, ensuring accuracy, compliance, and a frictionless employee experience
• Manage benefits administration and strategy, keeping offerings competitive, inclusive, and well-communicated to employees
• Administer leave of absence (LOA) programs, including FMLA, disability leave, and personal leave, ensuring compliance and a smooth employee experience
• Mobility & Immigration
• Oversee global mobility programs, including internal transfers, expatriate assignments, and relocation support.
• Ensure compliance with immigration requirements, working closely with legal and external partners to support employees requiring visas or work permits.
• HRIS System Administration
• Build and scale efficient, tech-enabled HR processes that enhance both productivity and the employee experience
• Develop and maintain HR dashboards and reports to provide insights on workforce trends, engagement, turnover, and other key HR metrics.
• Leverage data-driven insights to inform decision-making, support workforce planning, and drive strategic HR initiatives.
• Office Coordination & Operations
  • • Manage relationships with external vendors, office services, and workplace programs to create a productive and engaging work environment.

Qualifications and Skills:

• 7+ years of HR operations experience, ideally in a high-growth business environment with a mixture of corporate and hourly workforce.
• Bachelor's Degree in business administration, Human resources management, communications, or equivalent experience.
• Strong Business Acumen
• Experience managing HR processes end to end, from performance management and employee relations to payroll, benefits, and compliance
• Knowledge of federal, state and local laws, statutes, which govern employment policies and practices
• Experience successfully implementing programs across geographically distributed teams
• Ability to build strong working relationships across all levels of the organization, including remote areas
• Excellent planning, organization and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment
• Outstanding written and verbal communication skills; must be an articulate and persuasive communicator

Compensation and Perks: 

The base salary range for this full-time position is $130,000 - $140,000 + Annual Performance Bonus + Equity (Stock Options) + Full Range of Benefits. Veo is a total compensation company, and pay is determined by geographic cost of labor and additional factors, including job-related skills, experience, and relevant education or training - so not all candidates will be eligible for the upper end of the salary range. Our total compensation package for this role, including bonus potential, ranges from $130,000 to $150,000 per year. 

Note: Veo benefit, bonus and stock programs may be subject to eligibility requirements and other terms of the applicable plan or program. The listed range is a good faith estimate, and exact compensation and total package may vary depending on market conditions and performance.