Position Overview

  • The Sales Assistant provides administrative and operational support for Velocity’s sales force to deliver exceptional experiences and outcomes

Area(s) of Responsibility

  • Coordinate inbound and outbound order process
  • Assist the Sales organization to ensure the effective development and execution of system training, processes and policies

Essential Functions

  • Enter, modify, and maintain requirements and order information in Velocity’s ERP
  • Coordinate with purchasing team on behalf of salesperson at times
  • Coordinate with Inspection and Distribution Center to resolve order issues to ensure orders are shipped on time
  • Create and link Sales Orders; Create Purchase Orders, as required
  • Data entry, as related to the sales process
  • Order changes and problem resolution
  • Create service orders
  • Create RMA's
  • Stock allocations, lot assignments and product records (as permitted)

Education, Experience, Knowledge, and Traits

  • High school Diploma or equivalent
  • No experience required
  • Attention to detail
  • Strong written and verbal communication skills in English and Mandarin to support China
  • Organized
  • Flexible and Adaptable
  • Problem solver
  • Ability to multi-task and prioritize

Additional Details

  • Working hours: Mon - Friday, 8.30am - 5.30pm
  • Occasional OT required

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