Position Overview
- The Sales Assistant provides administrative and operational support for Velocity’s sales force to deliver exceptional experiences and outcomes
Area(s) of Responsibility
- Coordinate inbound and outbound order process
- Assist the Sales organization to ensure the effective development and execution of system training, processes and policies
Essential Functions
- Enter, modify, and maintain requirements and order information in Velocity’s ERP
- Coordinate with purchasing team on behalf of salesperson at times
- Coordinate with Inspection and Distribution Center to resolve order issues to ensure orders are shipped on time
- Create and link Sales Orders; Create Purchase Orders, as required
- Data entry, as related to the sales process
- Order changes and problem resolution
- Create service orders
- Create RMA's
- Stock allocations, lot assignments and product records (as permitted)
Education, Experience, Knowledge, and Traits
- High school Diploma or equivalent
- No experience required
- Attention to detail
- Strong written and verbal communication skills in English and Mandarin to support China
- Organized
- Flexible and Adaptable
- Problem solver
- Ability to multi-task and prioritize
Additional Details
- Working hours: Mon - Friday, 8.30am - 5.30pm
- Occasional OT required