Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.
The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.
About the Role
We are looking for a rockstar Tools Administrator to join our Business Operations team here at Vectra! In this role, you will have the opportunity to work with many key technologies & processes across multiple departments. Your responsibilities on this team will include administration, troubleshooting support, tools adoption support and future enhancement build. We need someone who is a great teammate and will proactively find ways to improve our existing systems & processes, increasing productivity and efficiency.
What You’ll Do
- Provide front-line support to stakeholders for all B2B applications that the Business Operations team manages.
- Assist with regular onboarding/offboarding user management activities across Tech Stack, including Salesforce territory adjustments and enablement.
- Facilitate regular assessments of our Tech Stack to identify potential enhancements that create efficiency, usage adoption, and additional training potential.
- Work closely with cross-functional teams to deploy 3rd party system integrations and enhancements based on the business impact and scalability.
- Regularly create and maintain documentation material related to our systems and processes.
- Conduct analysis or ad hoc reporting within Salesforce.
- Assist our teams (order management, channel operations) with various Sales process support needs, updates, & troubleshooting.
- Maintain data hygiene practices to ensure we have the most up-to-date, clean, and actionable data within systems.
- Routinely mass update data within our Salesforce system.
What We’re Looking For
- 3+ years in Sales Operations, Revenue/Business Operations or similar role
- Have supported or worked directly within an Enterprise SaaS environment.
- Firsthand experience administering Salesforce.com.
- Experience with Salesforce, LeanData, Outreach, Clari required
- Experience with Totango, RFPio, Linkedin Sales Navigator, ZoomInfo or similar tools are a plus
- Comfortable using Data Loader/Demand Tools (or equivalent)
- Pro-active, adaptive learner, self-motivated, and is a problem solver.
- Have strong technical acumen, can partner with technical teams.
- Flexible and able to change priorities quickly, capacity to manage multiple priorities.
- Excellent verbal and written communication skills that can translate technical content to various audiences.
- BA/BS or equivalent degree required.
Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health of our employees and their families. Compensation includes competitive base pay, incentive plan eligibility, and participation in the employee equity plan (stock options). Specific benefits offered varies by location, but commonly include health care insurance, income protection / life insurance, access to retirement savings plans, behavioral & emotional wellness services, generous time away from work, and a comprehensive employee recognition program.
Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
