What gets you out of bed in the morning and keeps you motivated throughout the day? What do you spend your most valuable asset - time - doing? If these questions are important to you, then apply for a position with Viessmann, the next-generation family business. More than 12,000 employees in 74 countries develop climate and energy solutions for customers around the world. This is where classic manufacturing and new startups combine to deliver innovation. At Viessmann, you can help to shape the living spaces for generations to come. Sounds interesting? Then get in touch today.

 ...What You’ll Do

  • Set-up, plan and run qualitative ethnographic studies & field research to understand customer behaviors, pain points, needs and aspirations
  • Identify insights from customer research and market analysis and communicate them
  • Translate findings into relevant personas, customer journeys, opportunity areas, system maps, stories and scenarios
  • Align with internal stakeholders to integrate research findings, activities

A beneficial plus is

  • Run usertests to validate concepts with users and derive insights for further strategies and product developments
  • Contribute to trend analysis and research of interesting exemplars in the marketplace
  • Participate and lead workshops for the conceptual development of ideas, products and services
  • Communicate the concept of user-centric methods and design-thinking-techniques internally through multidisciplinary workshops, meetings and work- sessions
  • Have fun

...Who You Are

  • Team player with agile mindset
  • 2y+ experience in the field of user research, with a background in human-computer-interaction, human factors, anthropology, psychology or sth. comparable
  • You are deeply interested in the cultural and digital transformation based on user centric methods
  • Ideally you can work with Adobe programs and office
  • Design Thinking knowledge is a strong plus
  • Interest in design
  • Fluent in spoken and written German is a must
  • Strong english skills for internal and external communication

...Who We Are

  • Work on cutting edge projects in the field of energy, heating & cooling as well as smart-home solutions. 
  • Be part of a growing team of hungry designers/researchers/devs
  • Receive a highly competitive industry salary
  • Be an intrapreneur, shaping a German family company from within
  • Learn with us and develop further

… interested?

We are looking forward to your application.  

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