What’s up? We’re VaynerNFT! A brand new part of the VaynerX family, dedicated to building the future of NFTs - partnering with celebrities and brands to make magic happen. Day in and day out, we propel some of the biggest IP owners in the world to the intersection of attention and culture… NFTs.
Culture is our key and Empathy is how we build it. VaynerX is builton a combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time --- PEOPLE.
At VaynerNFT, we’re lucky that everyone within our walls thinks creatively – and shares a passion for building communities and understanding a world of NFTS. In that case, our account leaders and designers serve a slightly different role than more traditional “digital creative / account types” but thankfully none of which involve the term “design ninja”.
Who are you?
An NFT enthusiast and ultimate team player who will create value in any situation. You understand where the crypto world has been, where it’s going, and how to connect with the OGs, and how to bring this new technology to the masses. You have a passion for making shit happen and a hunger to learn how to create meaningful NFT programs that drive engagement and extend brand experiences.
Well, now we’re looking for someone who lives and breathes CryptoTwitter even more than us. Do you know all of the latest trends? Memes? Best Discords? Maybe you’ve dabbled in the world of influencers? Believe in the power of social media and community management to change hearts, minds, and drive sales? Love the hustle of fast-paced, hyper-growth agency life? Thrive in a role where you can bring ideas to life on billions of screens? Cool. Then let’s talk.
Our Senior Account Managers are exceptional client service people. They collaborate to run and support the day-to-day management and organization of specific projects as well as the overall account management. They have high meticulous attention to detail and are working on establishing strong client relationships by showing capabilities that they understand the business and competitive landscape. This is a full-time role based physically in NY, FL, or anywhere in the Metaverse if you are outside of those States;, reporting to VP of Client Partnerships.
Here’s where you come in.
- Build the bridge between IP owners (celebs, associations, brands) and consumers (crypto-native and normies)
- Vocal and inventive champion with the ability to break down complex tasks and create clarity from complexity.
- Implementation knowledge of end-to-end customer experience strategies, including customer research, strategy, vision & design
- Highly organized, highly motivated, goal and detail-oriented self-starter who is passionate and experienced in all aspects of agency project management as it relates specifically to social and digital marketing.
- Understand and advise on how to develop and implement appropriate portfolio processes and operations.
- Experience is inclusive of, but not limited to, highly produced digital videos, highly produced social content, and other complex projects.
- Strong leader capable of building relationships, communicating ideas, and providing thoughtful, clear, actionable direction to team members and clients.
- Partners closely with department and business leads to manage a portfolio of brands, as well as manage, grow, and lead the team of Client Services / Project Managers assigned to those brands.
- Portfolio Management
- Serve as senior lead on large-scale portfolios of businesses, partnering with EVPs/SVP/VPs, and Group Creative Directors regularly on business priorities and portfolio-specific processes,
- Partnering with Client Service and FinOps leads to defining and monitoring overall portfolio approaches, deliverables, staffing plans and agency fees.
- Understand each client engagement, including business objectives and priorities.
- Serve as a key lead on all aspects of project and retainer financials within a portfolio - ensuring proper processes, tracking methods and escalations are being adhered to
- Partner with Client Service & FinOps leads in retainer scopes, procurement requirements, and larger business planning with clients
- Team Management
- Mentor and train Client Partnerships Team members and Project Managers to ensure optimal team dynamics and individual career growth
- Provide a pivotal communication, escalation, and negotiation point to the team.
- Process Management
- Responsible for the operation, customization and improvement of team processes necessary for each portfolio’s business needs
- Work with other senior department leads to maximize operational efficiencies and define processes on the team, project and portfolio levels
- Nurture cross-functional agency relationships and be the ultimate problem solver to deliver work to Clients
- Project Management
- Provide strategic program planning and oversight on a variety of marketing and advertising work, including brand creative, websites & digital experiences, social content, digital videos, events, etc
- Review budgets, project plans, and SOWs with an understanding of best practices, potential third-party capabilities, time requirements, and broader portfolio business objectives
- Work with PMs, department leads, and FinOps to assemble the best integrated teams for each assignment.
- New Client Planning
- Lead client discovery and scoping with business lead
- Develop budget, staff plan, and related contracts
The ideal candidate has:
- A deep passion for NFTs, Cryptocurrency, Metaverse, and all things digital collecting/trading
- 10+ years, including direct experience within an agency environment in a client services, business development, or project management capacity
- Experience with digital and social projects and deliverables ranging from $X to $XXXM
- Strong ability to partner across departments, including Client Service, Strategy, Creative, Production, Media, Tech, Ecomm, etc.
- A cool, calm and collected approach to problem solving.
- Understanding of, and experience executing, projects that adhere to platform guidelines, legal considerations, advertising regulations and social/digital best practices
- Demonstrated experience in and passion for team leadership, mentorship, and development of junior talent
- Responsible, accountable, cool and always kind because you love the magic of collaboration
- A sparkling personality that will mesh well with the existing VaynerNFT family
- A smile on their face the majority of the time