At Vault, we believe quality healthcare is a human right. Our mission is to make better health outcomes more accessible and affordable for everyone. Our platform makes this possible by bringing remote diagnostics and specialty care to patients in their homes, on their home screens, and within their hometown communities— wherever they choose. We are reimagining the 21st century healthcare experience for patients, practitioners and providers—making the promise of better health more attainable through our end-to-end healthcare platform.
We're looking for a User Experience Researcher to join our rapidly growing team during an exciting period of growth. In this role, you will use your knowledge of research design, qualitative and quantitative analytical skills to plan and execute user research projects, develop insights based on user behavior patterns and feedback, supplement your insights with quantitative data, and translate those insights into strategic and actionable recommendations. This is a fully remote role.
At Vault, we believe that modern healthcare experiences combine the best of telehealth and in-person care, so your research will focus on both online and offline experiences. Additionally, as Vault continues to expand our number of clinical care pathways and the locations where we provide care, you may have the opportunity to conduct research across multiple medical and geographic contexts.
Conduct practical and impactful user research on our community of patients and care providers.
Uncover insights about users by using sophisticated and innovative methodologies, measurement strategies, experiments, and mixed-methods research.
Share insights and recommendations with product teams, medical and operational stakeholders, policy managers, marketers and executives.
Master's Degree or PhD in Psychology, Survey Science/Methods, Human-Computer Interaction, Economics, Political Science, or a related field
3+ years of industry experience
Experience executing user research projects and experiments
Experience with survey design, experimental design, statistical analysis, modeling
Experience with survey programming platforms (Confirmit, Qualtrics, etc.)
Experience managing projects involving cross-functional teams
Bonus points for:
Experience with SQL, Python
Experience working at a startup
Experience in the digital healthcare space
Vault Health is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, disability, or veteran status.