- Discernment—Understanding the deeper reasons why things happen.
- Availability—Making my schedule and priorities secondary to the wishes of those I serve.
- Persuasiveness—Understanding others so I can effectively communicate with them.
- Decisiveness—The ability to recognize key factors and finalize difficult decisions.
- Humility—Recognizing the people and factors that have shaped my life.
Under administrative direction of the CMO, performs professional, medical and administrative work in attempt of best interest for the community. Provides leadership and supervision to all Family Medicine providers and ancillary staff at Variety Care. Works with the executive management team and the Board of Directors to achieve strategic goals of the health center.
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- Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable.
- Provides clinical leadership and direction to the professional and support staff of the family medicine health centers.
- Supervises all family medicine providers; including scheduling, evaluation, discipline and problem solving with medical staff.
- Evaluates and treats patients by taking a health history; performing a physical examination; diagnosing the ailment; prescribing medication, if appropriate; and planning a course of treatment, follow up and health maintenance.
- Maintains appropriate electronic health record (EHR) on each patient and completes records in a timely manner.
- Appropriately notes in the EHR the type of visit, diagnosis and other information required for staff to determine patient’s charges and complete reimbursement forms.
- Makes decisions pertaining to the care, follow up and disposition of her/his patients.
- Generates appropriate number of annual encounters to meet the standards set by the Variety Care Board of Directors for a provider.
- Oversees the development, evaluation and revision of the policies, procedures and protocols of the Family Medicine Service Line.
- Collaborates in the Variety Care Continuing Quality Improvement (CQI) program and chairs in the Straka CQI committee. Participates in the chart review process of the Peer Review Committee.
- Conducts (at least annually) evaluation of the Family Medicine providers, coordinates with Practice Administrators and Clinical Services Director to ensure effective ongoing evaluation process of all support staff.
- Meet with supporting staff to identify, verify and review patient care problems and develop solutions.
- Works as needed and collaboratively with Pediatric and Women’s Health Directors in the continuing education of the Pediatric and Women’s Health Providers.
- Meets with the Board level CQI committee on a quarterly basis or as determined by the committee chair.
- Works with Administrative staff to improve the operations of the health center, laboratory, family medicine planning, and immunizations.
- Directs changes in clinical operations and management as mandated by managed care and approved by CMO, CEO and Board of Directors.
- Acts as the liaison between the family medicine staff and the Variety Care administration.
- Adheres to and enforces use of universal precaution methods.
- As appropriate based upon CMO enacted structure, acts as Variety Care medical liaison at various medical associations, i.e. (County Medical Society).
- As appropriate based upon CMO enacted structure, acts as Variety Care medical liaison at various national, state and local committee, association and affiliations (PCA, COINS, PACE, NACHC etc.)
- Directs and supervises all medical and nursing students. Coordinates medical/nursing students’ rotations with the appropriate medical school.
- Provides input on the hiring and terminating of all medical staff (professional, mid-level, and medical ancillary staff) to CMO.
- Hire, train and supervise personnel to assure efficient workflow of the department(s). Evaluate performance. If necessary monitor progressive discipline and recommend termination. Manage departmental work load by assigning/reassigning duties and responsibilities as required to accommodate changing priorities and conditions. Establish and maintain performance feedback and employee communication processes.
- Direct and control the functional operation of the department, formulating and enforcing policies and procedures. Establish and periodically review departmental goals and objectives; develop short and long term operating plans; when available, prepare annual budget and establish necessary controls to meet financial objectives. Prepare projections that anticipate market and/or industry changes that will affect the department. Support and maintain Variety Care personnel, finance and safety policies and procedures.
- Maintain up-to-date knowledge of the health care and related industries through participation in local and national associations, review of trade publications, development of personal contacts, and in continuing education seminars. Be aware of industry trends to maintain competitive advantage.
- Foster an atmosphere within the department that promotes quality service to Variety Care patients and internal customers through active listening, attention to accuracy and personal responsibility for business outcomes.
- As an effective team leader/member, confer, communicate and interact with all levels of management and staff to effectively coordinate special projects and develop working relationships to further the goals and objectives of Variety Care.
- Support Variety Care’s pursuit of accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the “Quadruple Aim” of healthcare reform—to improve the experience of care, improve health outcomes, decrease healthcare costs, and improve healthcare worker job satisfaction.
- Directors are to be confident that functions under their responsibility are being properly managed, effective, in compliance with all Federal and State Laws and regulatory agency and free from ethical lapses, waste, fraud, abuse, and threats to health and safety to the best of their ability. This includes the organization’s efforts to prevent and/or mitigate loss, risk to or from personnel, threats to its physical assets, damage to its technology and intellectual property, and risks arising from all elements surrounding the work environment. All members of management are to report systematically and promptly to senior management or directly to the Compliance Officer, any perceived new risks or failure of existing control measures. Ensure effective management of the organization’s performance in such areas as community affairs, human rights, employment practices, health and safety and the environment.
- Other duties as assigned by the CMO.
- MD. or D.O. degree from an accredited medical school; Board-Certified or eligible diplomat status required.
- Unrestricted license to practice medicine from the Oklahoma State Board of Medical Licensure or from the Oklahoma State Board of Osteopathic Examiners.
- Unrestricted DEA licensure.
- Unrestricted OBNDD certificate.
- Must be willing to be on-call as needed.
- Membership in State and County Medical Societies and/or similar entities.
- Desire to care for the financially disadvantaged.
- Bilingual ability (English/Spanish) preferred.
- Ability to work in a multi-faceted, fast paced environment.
- Knowledge of new medical developments to ensure proper healthcare techniques.
- Knowledge of medical, administrative and organizational management.
- Knowledge of the managed care concept as it relates to the providers of health care services. Ability to understand and support the primary care and managed care concept.
- Ability to solve operational and medical problems to ensure a high level of health care delivery. Ability to make independent medical judgments and decisions regarding patient care.
- Ability to coordinate and direct the work of professional staff engaged in health care activities. Previous clinic management practice experience preferred.
- Ability to be tactful and diplomatic when dealing with staff, patients, administration and outside professionals.
- Ability to use an EHR system and possesses basic computer knowledge.
- Must be able to lift 30 pounds.
- Must have excellent concentration ability.
- Must be able to drive between and to all health centers upon notice or as needed.