About You:
Essential Functions:
The Valera Health Accounts Receivable Specialist is responsible for managing medical billing and collections to ensure timely reimbursement from insurance companies, government programs, and patients. Key responsibilities include processing claims, following up on unpaid or denied claims, resolving billing discrepancies, posting payments, and maintaining accurate financial records. The role requires a strong understanding of medical billing, insurance policies, and revenue cycle management. Attention to detail, problem-solving skills, and proficiency in healthcare billing software are essential. The AR Specialist works closely with insurance providers, patients, and internal teams to optimize revenue recovery while ensuring compliance with healthcare regulations.
Qualifications:
Required (Education/Experiences/Competencies):
Proactive resolution of revenue cycle issues and timely response to questions and concerns from patients and payers.
Researches and reviews denied claims to ensure billing was appropriate and make corrections as needed. Sending appeals, reconsiderations, or resubmissions to payers as needed.
Answering patient and insurance calls; prompt return and follow up to all interactions; prompt response to requests for information, both internally and externally.
Take appropriate actions in Billing Software such as claim edits, rebills, and adjustments as needed to resolve claims and patient accounts.
Maintain and update patient billing information such as insurance and other demographics for claim reimbursement
Coordinate with patients regarding outstanding balances
Coordinate with patients regarding payment plans.
Answer calls & emails from patients with a 48-hour turnaround time.
Identify missing payments, overpayments and analyze credits on accounts.
Reviews and finds trends or patterns of denials to prevent errors
Assists and confers with coder and AR supervisors concerning any coding problems.
Supports and participates in process and quality improvement initiatives.
Preferred “Nice to haves” but not essential:
Fair work deserves fair wages. At Valera, we value this role at between $24-$27 with the potential for an annual performance bonus.