About the Opportunity

We are the thought leaders and innovators in our space and looking for the right people to join us as we scale our technical consulting practice.

Our Technical Consultants are the technical trusted advisors to the largest brands around the globe. As Principal Technical Consultant, you’ll have the opportunity to creatively tackle top technical challenges facing the industry to help our customer meet their business objectives with the proven scale and reliability Airship is known for.

You’ll become our product expert and build a strong relationship with customer technical teams while influencing our product teams to help create the best product and professional services experience in the marketplace.

The best part is our culture of strong cross-functional collaboration and highly integrated teams in sales, customer success, product, and marketing to help you succeed.

 

Responsibilities

  • Lead and oversee multiple customer engagements simultaneously and provide technical leadership on Customer implementation projects, facilitating the requirements gathering process and designing technical solutions and architectures
  • Lead efforts to identify, design and create or evolve technical service offerings that resonate with customers, an industry vertical and the market challenges
  • Effectively analyze complex project issues, develop solution options, run workshops and facilitate the presentation and review of the options and present our recommendation to the customers
  • Actively improve and maintain the highest level of technical expertise on the Airship platform, key integration technology partners and industry technical trends through external and internal engineering events and rigorous self-study
  • Provide thought leadership to teams and wider company technical community helping set the future strategic direction for our product and solutions into the market
  • Create reusable delivery assets and playbooks that are effective, high-quality, promote consistency and drive team efficiency
  • Foster teamwork among consultants and cross-functional teams, regionally and worldwide.
  • Train and mentor team members to enhance learning and training content
  • Continually shape and innovate our technical consulting practice worldwide

 

Skills and Experience

  • 8+ years of enterprise software implementation/consulting experience, preferably with a product company in the digital marketing and data analytics space
  • 3-5 years of customer-facing consulting experience and can quickly build trust with product managers and developers
  • Built and scaled technical best practices using toolkits, playbooks, reusable libraries, reference architecture and design patterns.
  • Experience delivering B2C/B2C marketing solution using technologies and programming languages such as (Python, JavaScript, Java, Node.js, Ruby, iOS, Android, React, GCP, S3, etc)
  • Strong experience integrating with external systems such as Marketing Cloud Solutions (Adobe, Oracle, Salesforce, or IBM Unica) and/or ESP (ExactTarget or Responsys) and CRM (Salesforce, Microsoft Dynamics)
  • Experience advising non-technical stakeholders and creating easy to understand technical implementation strategies that tie back to customer business impacts
  • Strong team player with the ability to coach and influence others
  • Ability to travel an average of 30%

About Us

Marketing and digital experience teams at thousands of the world’s most admired companies rely on Airship’s Customer Engagement Platform to create deeper connections with customers by delivering incredibly relevant, orchestrated messages on any channel. 

Founded in 2009 as a pioneer in push notifications, Airship now gives brands the user-level data, engagement channels, AI orchestration and services they need to deliver push notifications, emails, SMS, in-app messages, mobile wallet cards and more to exactly the right person in exactly the right moment — building trust, boosting engagement, driving action and growing value.

 

 

Apply for this Job

* Required
(Optional)
Almost there! Review your information then click 'Submit Application' to apply.

File   X
File   X


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Airship are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.