UrbanStems Mission: Inspire delight in our customers, team, and community.

Role Mission: To inspire delight in our customers, team, and community we need to build the best customer experience in gifting and the backbone of that is our operational proficiency.  

Primary Functions

  • Analyze and identify trends between forecasted and actual volumes throughout the supply chain from origin to final delivery
  • Communicate issues effectively, and ensures that issues are resolved in a timely manner
  • Evaluate performance for key quality measures across the supply chain, operations and procurement functions. Identify trends within the measures
  • Create, prepare and update business reporting as requested by management team
  • Monitor and maintain existing Logistics and Transportation network while working on efficiencies to drive improved service and reduced cost
  • Analyze and identify savings across all modes and segments of domestic, imports and international transportation & logistics including; parcel, truckload, LTL, air, ocean, and consolidation. Savings may be related to time, cost, or both
  • Support contract negotiation and analysis through data mining and quantitative analysis
  • Develop performance reporting tools for carrier and vendors, eventually translating these reports to formal performance scorecards. 
  • Work with finance to validate and confirm payment values and necessary credits, as well as, supporting P&L reporting and analysis functions


  • Bachelor’s Degree required (or equivalent work experience)
  • 3-5 years experience in Supply Chain, Logistics, or Operations Management
  • Microsoft Office skills required with strong Excel and data analytics skills

Soft Skills Preferred

  • Self-starter with good judgment and can proactively manage up where appropriate
  • Accountable for results, strives to meet and exceed expectations
  • Time management/prioritization and follow-up skills
  • Highly organized and detail oriented
  • Strong written, verbal and presentation skills

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