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Moving is one of the most universally relatable problems. Everyone’s done it -- and everyone knows how frustrating and painful it can be. Updater is solving that pain at scale. We’re a well-funded and growth-focused company that helps over 25% of all households in the US move annually, and we’re growing quickly.

On the Data team, our mission is to use data to improve business outcomes. We partner closely with stakeholders across the company to democratize data-driven decision-making and bring data to bear on Updater’s toughest problems. We play an active role in all major business decisions, and originate impactful initiatives that help build the next-generation moving experience we’re creating for hundreds of millions of Americans!

As Senior/Lead Product Analyst, you’ll be a leader on our team embedded in a dedicated cross-functional Pod (consisting of teammates from Product, Design, Engineering, and Marketing, to name a few), and will own relationships with stakeholders across the organization to perform analysis, make business recommendations, provide data education, build data-based logic into our products, and lots more. If you love using data to influence decision-making and aren’t satisfied until a project is driven to meaningful impact, we want to work with you!

Learn more about our Data team

About the Role

  • Lead a XFN pod of diverse team members (Product, Design, Marketing, Engineering, etc.) in explaining trends across data sources, potential opportunities for growth or improvement, and data caveats for descriptive, diagnostic, predictive (including forecasting), and prescriptive data analysis.
  • Collaborate with Senior leadership to identify and prioritize impactful business initiatives, based on insights you discover through analysis & data science.
  • Apply modern data analysis & data science techniques (hypothesis testing, regression, ML, etc.) to our industry-leading first-party data asset to drive insight-based product development.
  • Contribute to building and expanding a culture of Data excellence across the organization, by helping educate, inform, and guide stakeholders to be more autonomous in leveraging data to make informed decisions.

About You

  • Empathy: you strive to see the world from your customers’ point of view in order to anticipate their needs -- bonus points for being able to incept stakeholders before they themselves know what they need.
  • Humility: you have an opinion, but aren’t afraid to be proven wrong, and are open to suggestions on what tool or technique is best to most efficiently solve a problem.
  • Strong communication: you’re as comfortable talking with our VP of Product Operations as you are with our Director of API Engineering.
  • Comfortable with ambiguity: you’re used to being asked open-ended questions and whittling them down to questions that can be answered by hard data.
  • For consideration as a Senior Analyst, 3+ years (5+ years for Lead consideration) as an Analyst in a fast-paced work environment; proven ability to drive impact through analytics.
  • Expert SQL & Python skills.
  • Practical knowledge of statistics.
  • Experience with modern reporting tools (Looker, Metabase, Superset, etc).

Bonus Points For

  • Experience productizing a recommendation engine.
  • Experience implementing a data education program.

About Updater

Updater makes moving easier for the 17 million households that relocate every year in the US. With Updater, users seamlessly forward mail, transfer utilities, connect TV and internet, and much more. Thousands of the most prominent real estate companies in the US (from real estate brokerages to multifamily and relocation companies) rely on Updater’s real estate products to save clients hours with a branded and personalized Updater moving experience.

Headquartered in New York City, Updater has raised over $200 million from leading investors, including SoftBank Capital, IA Ventures, Commerce Ventures, Second Century Ventures (the strategic investment arm of the National Association of Realtors®), and more. Updater ranked #3 on Crain's 2016 Best Places to Work in NYC, ranking as the highest-rated tech company on the list, and ranked #7 in 2018. For more information, please visit www.updater.com.

Updater is proud to be an equal opportunity employer and will consider all qualified applicants regardless of color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, actual or presumed belonging to an ethnic group, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

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