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Open levels: Product Designer, Senior Designer, Lead Designer, Senior Lead Designer, Director of Design

What does it mean to feel at home? How do individuals manage the work of moving? What does it take to settle into a new community? These are some of the questions that Updater’s design team explores. 

Moving is one of the most universally relatable experiences, and the process comes with its fair share of challenges. Updater is addressing the pain points of organizing, executing, and adjusting to a move, while enabling movers to feel at home faster.  

We’re looking for experienced end-to-end product designers who are motivated to make an immediate impact through strategy and craft, within a human-centered product team. You’ll leverage user insights to shape roadmaps, create and test feature concepts, and produce elegant engineering-ready solutions. You’ll act as an advocate for our users, who we call “movers”, enabling team members to build mover empathy alongside you. You’ll become an essential member of a world class design team, while partnering with product managers, engineers, researchers and data scientists to bring beautiful experiences to life. Together, we’ll shape the future of relocation-tech and home management through and beyond the moving journey. 

About the Role

  • Leverage insights and design artifacts to inspire product vision
  • Craft solutions that balance user needs, business objectives, and technical feasibility
  • Create intuitive, delightful interfaces and interactions
  • Test and iterate based on learnings from research and analytics
  • Utilize and contribute to the design system
  • Set the bar for design quality in the industry
  • Partner with us to build an inspiring design culture

About You

  • Craft-focused: You are passionately dedicated to design quality
  • Empathetic: You consider the user’s needs within every interaction
  • Adaptable: You are comfortable with ambiguity and responsive to change 
  • Strategic: You not only solve problems, but also bring them to light
  • Ego-free: You have strong opinions, but also embrace being proven wrong
  • Collaborative: You know that great design doesn’t happen in a vacuum 
  • Relentlessly curious: You view the pursuit of knowledge as essential for success

About Updater

Updater makes moving easier for the 17 million households that relocate every year in the US. With Updater, users seamlessly forward mail, transfer utilities, connect TV and internet, and much more. Thousands of the most prominent real estate companies in the US (from real estate brokerages to multifamily and relocation companies) rely on Updater's real estate products to save clients hours with a branded and personalized Updater moving experience.

Headquartered in New York City, Updater has raised over $200 million from leading investors, including SoftBank Capital, IA Ventures, Commerce Ventures, Second Century Ventures (the strategic investment arm of the National Association of Realtors®), and more. Updater ranked #3 on Crain's 2016 Best Places to Work in NYC, ranking as the highest-rated tech company on the list, and ranked #7 in 2018. For more information, please visit

Updater is proud to be an equal opportunity employer and will consider all qualified applicants regardless of color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, actual or presumed belonging to an ethnic group, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

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