Upbound is the company behind Crossplane, the open source project which started the control plane revolution in the cloud native community. Upbound helps companies rise above the clouds with our Crossplane powered Universal Cloud Platform. With Upbound you get universal real-time visibility into all of your infrastructure environments, the same API centric approach Kubernetes pioneered for managing infrastructure and policies, and self service infrastructure capabilities.

As the Outbound Product Manager you will work cross-functionally to guide Upbound’s products from conception to launch by connecting the technical and business needs. You can break down complex issues into steps that drive product development. You will play a pivotal role as the technical/domain expert who plays a significant role in the external roadmap for the product, related solutions and competitive differences. Partnering closely with Product Management and Product Marketing stakeholders, you will be responsible for developing and executing go-to-market activities that drive business performance, product adoption and customer satisfaction.

In this role you will be: 

  • Be a trusted advisor for large/strategic customers; build and maintain excellent customer relationships. Gather customer insights and feedback, and infuse the learning back into the organization and product area roadmap, ensuring effective product launches and differentiated features.
  • Work collaboratively with Marketing, Sales, Product, Customer Success, and Engineering teams to support expansion of partner and/or customer business. Identify technology-driven strategies for customers and/or partner success and operational efficiency.
  • Drive alignment across sales, product management, engineering and product marketing functions to deliver solutions for the customer. Provide our direct and online sales functions with the tools and insights required for success.
  • Create product demos and presentations for prospective customers.

You are a great fit if you have: 

  • 10+ years of experience in product management or related technical/product marketing management roles.
  • Proven experience building and shipping technical products.
  • Experience bringing tech products to market.
  • Experience operating in a hyper-growth/entrepreneurial environment, scaling new and emerging products from the ground-up, and translating commercial business 
  • Domain area experience including Cloud Native, Kubernetes and Open Source technologies. 
  • Demonstrated ability to work cross-functionally and influence multiple stakeholders without direct authority.
  • Outstanding narrative and storytelling abilities that propel usage, adoption and market momentum.

While building amazing technology is important, Upbound has an intense commitment to building a great culture. With company values like Be Accountable, Demonstrate Craftsmanship, Champion the Customer, Collaborate Decisively, Care For Our Communities, Act as an Owner and Engage Vulnerability; you'll find yourself in a place where learning, growth, impact, and fun finally intersect. Similar to the open source community we serve, we look to each other to constantly iterate and improve on what we're building and you will be a key contributor in this effort.

We encourage people of all backgrounds, gender identities, ethnicities, ages, or any other descriptors that make you uniquely you, to apply with enthusiasm and confidence.  Upbound is a place where you can be 100% comfortable being you.

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