Unqork is a new way to build enterprise software: it's a purely visual, drag-and-drop no-code platform designed to support the scale, complexity and security that enterprise applications require. Our customers are leaders in insurance, financial services, healthcare and the public sector, and they use Unqork to build custom software faster, with higher quality and at lower costs than code-based approaches. Founded in 2017, Unqork reached unicorn status in 2020, with a valuation of $2B. Unqork has been named one of the Best Startup Employers by Forbes, Best Places to Work by Built In and one of Linkedin's Top Startups.
As a Enablement Strategy Director, you will develop a long-term strategy for content and programs across a variety of sources within Unqork. You will work across teams to help ensure that all types of content - documentation, video content, instructor-led content and other premium programs- is aligned, synchronized, and serves strategic goals of the enablement organization. As part of the enablement team you'll help unlock the power of no-code for clients, partners, and employees.
What you'll do:
Report into our Head of Customer Enablement
Develop essential metrics and analyze effectiveness of documentation, video, and instructor-led content
Run competitive research
Use data to help inform strategic direction for enablement
Research, and follow industry best practices and apply those practices to Unqork enablement strategy
Work across enablement functions to ensure consistency, agreement, and overall coordination between different channels, programs, assets
Work directly with the VP/Head of Enablement on important strategic projects and overall team scaling and growth
Opportunity to build out a team of strategists
What we're looking for:
Experience driving the strategy for technical documentation or instructional content
Leadership experience in a fast-growing SaaS organization
Performance analysis experience for programs
Experience strategically driving and growing a team
Interest in developing technical skills
Experience in data analysis or building tools for collecting data
Experience driving enablement / content strategy, or content architecture for a fast-growing SaaS company
Unqork is an equal opportunity employer, and proud to be committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.