Billing Coordinator

Unlock Health breaks down the walls that healthcare providers have lived with for decades. We connect the dots across managed care and marketing so that providers can realize their missions and patients can get the right care. We've brought together the top healthcare marketing organizations to make this vision a reality, with a team of experts in managed care, technology, and ROI design.

Title: Media Billing Coordinator 
Direct Manager Title: Media Supervisor

The Role 

The Media Billing Coordinator is responsible for managing and reconciling media invoices across various platforms, ensuring accuracy in financial tracking and compliance with client agreements. This role involves close collaboration with media buyers, planners, vendors, and the accounting team to address discrepancies, facilitate invoicing processes, and provide actionable insights to maintain financial accountability.

What You’ll Do

• Invoice Management & Reconciliation
  • Collect and review vendor invoices across print, out-of-home, and digital channels to ensure alignment with media buys and insertion orders (IOs)
  • Verify digital purchases and in-house credit card charges match client-approved plans
  • Resolve discrepancies between billed and purchased amounts by liaising with vendors and internal teams
  • Apply appropriate project numbers and vendor codes to invoices, and escalate any issues requiring account team intervention
  • Track missing invoices and maintain updated records via the Media Details Report and Workamajig
  • Process credit memos and ensure proper documentation in Strata
• Reporting & Coordination
  • Generate monthly actualized media spend reports using Strata for team flowchart updates
  • Maintain accurate monthly post-spend reports and ensure alignment with documented expenditures
  • Collaborate with media and accounting teams to streamline invoice processing and troubleshoot outstanding issues
• Process Improvements
  • Attend routine meetings to review financial reports and contribute insights for optimizing the billing process
  • Support invoice digitization efforts by coordinating with vendor representatives

Ideal Qualifications

• Bachelor’s degree or equivalent experience required
• Strong understanding of media buying and billing processes
• Proficiency in financial reconciliation tools (e.g., Strata, Workamajig) and Microsoft Office Suite, especially Excel
• Excellent organizational and time-management skills with a high attention to detail
• Effective communication skills for collaboration with vendors, internal teams, and external stakeholders
• Ability to analyze and resolve discrepancies in a timely manner

Perks and Benefits

• Competitive Salary
• Health, Dental and Vision benefit packages to fit all types of lifestyles
• Life, Short- and Long-Term Disability Insurance paid 100% by the company
• FSA / HSA Options
• 401(K) with a generous company match program
• Flexible Paid Time Off (aka- unlimited)
• Paid Parental Leave
• Hybrid and Remote work schedules available
• Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)
• Employee Referral Program

About Unlock:
Unlock Health redefines what a marketing and advertising agency can do in healthcare by breaking down walls that have existed for decades. We’ve combined the best teams in healthcare marketing to help every client live their mission – to promote, maintain, and restore health. Our “super agency” approach connects creative, content, and strategy to remove the guesswork from growth, measured by ROI technology. By bringing together the top talent in the industry, we are reshaping the future of healthcare marketing.

We believe our business can only grow by including our Vision and Values in everything we do. Our hiring process is no different. We interview and hire based on our values, which you can learn more about here.

Equality Opportunity Employer Statement
Unlock, and its affiliate companies, is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We provide equal employment opportunities without regard to an applicant's race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

For internal coding use only: Integrated Marketing/Media/CoGs

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