The Unite Us Story:

As our co-founders transitioned from military to civilian life, they saw barriers and inefficiencies among their veteran community in trying to navigate the most basic health and social services. Together, they set out to improve that experience for everyone in need through technology that connects people to the care they need, when they need it, in communities across the country. Unite Us has developed an intuitive and seamless technology solution that goes beyond the traditional referral method. We work side-by-side with local organizations, and track data and outcomes to build coordinated care networks that support all aspects of community health. Unite Us is boldly changing the nation’s care delivery system. If you want to do well and do good, join Unite Us– we can build healthier communities together.

About the Role:

Unite Us is hiring a Network Health Analyst with a knack for analyzing data, building trusted relationships with team members, managing projects, and driving action through data. The Network Health Analyst will be responsible for monitoring the health of coordinated care networks composed of clinical providers, government agencies and community-based organizations and telling the story of the networks through data. The Network Health Analyst measures performance of the network against key network health indicators, analyzes data to understand the drivers of network health trends, creates beautiful data visualizations from existing Business Intelligence tools that drive decision making, and helps to develop strategies to improve the health of the network. The Network Health Analyst will work hand in hand with regional Network Optimization Specialist(s), Customer Success Manager(s), Community Engagement Managers, and Network Hub Support Specialists at Unite Us to create strong coordinated care networks and provide the best customer service and community coordination as possible.

What You’ll Do:

  • Monitor and evaluate the health of network(s) in your region through the lens of key performance indicators and trends in demographic, geographic, and service-specific data; identify the root causes of underperformance or variation in key network health indicators
  • Use this analysis and strong data storytelling to create internal monthly status reports and, in collaboration with Network Optimization Specialist, recommended interventions to improve network health for all types of users and partners over time, including increased adoption and improved quality and efficiency
  • Present on progress of network health internally, and collaborate with Network Optimization Specialist, Customer Success Managers, Community Engagement Managers, and Network Hub Support Specialists on action plan if network health indicators are off target
  • Provide actionable external-facing reports with strong data storytelling to customers and network stakeholders as needed to support change management, as well as policy and advocacy work to advance community health; present on this data externally, as needed
  • Work closely with Customer Success Managers to (1) inform and excite our customers by being an expert resource on the network data and strategies to improve network health, and (2) translate customer business objectives into actionable insights based on trends in the data
  • Support the internal learning and use of data analytics tools and work with Sales, Customer Success, and Networks teams to get their partners and customers excited about data
  • Collaborate with the Descriptive Analytics team to provide user acceptance testing and insight into development of new/updated dashboards in the Unite Us business intelligence tool
  • Ad hoc reporting and other responsibilities as needed

You’re a great fit for this role if: 

  • You have self-starter motivation with strong organizational and time management skills – you make things happen!
  • You have experience analyzing data to pull out insights, tell a story, and drive action
  • You demonstrate success managing complex projects with organization and confidence
  • You have both professionalism and determination – you build trust with team members by consistently overdelivering
  • You have excellent communication and presentation skills – you’re an active listener who can break down complex ideas and tailor your message to a specific audience
  • You have the ability to thrive in a variable and demanding startup environment – you are solutions oriented and highly adaptable
  • You have a passion for healthcare or human services
  • You have familiarity with or ability to quickly learn software technologies such as Google Suite, Zoom, Slack, HubSpot, Asana, etc.

Education and Experience:

  • At least a four-year college degree from an accredited institution, or relevant experience in a full-time role in a business, public health, or social services environment, with a data analytics focus
  • At least 2 years in a full-time role in a business, public health, or social services environment
  • Proven project/program management skills
  • Proven data analysis and storytelling skills

Environmental Job Requirements & Working Conditions: 


  • This position is remote, US based, excluding Colorado
  • This position includes 10% travel 

 

Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics.  If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.

 

 

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