Principal Product Manager, Badging & Digital Credential Experiences

This hybrid position requires two days per week in our Dublin office. 

About you 

You’re an analytical problem-solver ready to put your skills toward purposeful work that has a global impact. You want to lead the way in innovation, exploring the latest technologies and finding new solutions. You thrive in a collaborative environment and are eager to work with and learn alongside the best in Product, Design, and Engineering.

About this role 

Udemy is a leading global learning platform, dedicated to empowering individuals through knowledge and skill-building. Our mission is to unlock human potential by making high-quality learning accessible to everyone, everywhere. We are seeking a dynamic and visionary Principal Product Manager to lead our badging and digital credential initiatives, contributing to the growth and success of both our Udemy Business and consumer marketplace.

What you'll be doing

• Strategic Leadership: Craft and execute a comprehensive product strategy, roadmap, and vision for badging and digital credential experiences across Udemy platforms.
• User-Centric Design: Deeply empathize with learners, understanding their needs and employing AI technologies to enhance learner outcomes and experiences.
• Problem-Solving Excellence: Utilize first principles thinking to dissect complex challenges, innovatively applying AI to resolve organizational issues.
• Digital Credential Strategy Development: Formulate and implement distinct digital credential strategies for the Udemy Marketplace, Udemy Business, and Udemy Partners.
• Business Outcome Articulation: Clearly define and measure the business outcomes for your product portfolio.
• Data-Driven Development: Lead the creation of skill development and validation features, leveraging data insights and market trends.

What you’ll have

• Experience: At least 10 years in product management, with a minimum of 5 years in marketplace/ecommerce roles.
• Track Record: Proven ability to launch and scale innovative products, demonstrating expertise in both initiating new products and enhancing mature ones.
• Clarity & Ambiguity Management: Exceptional ability in driving clarity and making progress in ambiguous situations.
• Process & Flexibility: Strong skills in implementing effective processes in fast-paced environments while allowing for flexibility and rapid iterations.
• Communication & Leadership: A thought leader with outstanding communication skills, capable of engaging with senior leadership, customers, and the broader market.

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

• Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

• Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

• We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. 

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. 

Our Benefits Start With U

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the Ireland:

• Core Benefits: Comprehensive medical, dental, life and income protection coverage

• Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement. 26 weeks paid maternity leave for birthing parents as well as a two-week “ease-back” program that enables parents to return part-time at full pay

• Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support

• Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development

• Retirement: 7% employer matching Defined Contribution Master Trust

• Charitable Giving: Corporate charitable match for eligible nonprofits and charities

• Holidays: 25 paid holidays throughout the year plus bank holidays

About our Dublin location

Dublin is where our Europe, Middle East, and Africa (EMEA) headquarters is located, which means it plays a major role in our mission of sharing knowledge and unlocking potential for learners, instructors, and businesses globally. We have a fantastic central Dublin location with a brand new building, purpose-built for us. We’ve invested a lot here and have seen huge growth in the EMEA market – which is why we see Dublin as a key location for the future of Udemy. 

We have also been officially certified as a Great Place to Work in Ireland, recognizing our high-trust, high-performance workplace culture. With so many diverse perspectives, languages, and ethnicities coming together here, it’s no surprise that our Dublin office has been thriving. 

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