Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch onLinkedIn,Twitter and on ourBlog.
About the Role
We're looking for an enthusiastic Senior Software Engineer - ServiceNow to join our growing Enterprise Platforms & Technology team. As a Senior Software Engineer, you will lead our ServiceNow platform implementation and enhancements. You will work with our partners such as HR, Finance, Procurement, and Workplace teams. Functioning as a durable team with our Technical Program Manager and System Administrator, you will create top-notch solutions and guide major programs. You will report to the Director of Enterprise Technology Services.
This position can also be located in Irvine, CA; Seattle, WA; New York, NY; and Salt Lake City, UT.
Architect new modules and capabilities implementation
Mentor ServiceNow Administrator to operate production instance including the management of users, groups, and roles, CMS Development, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items
Build and maintain ServiceNow Integration
Review architecture, build and code performance before release to production
Work with product owner/partners to build requested items and tasks using workflows to manage processes and meet our requirements
Advocate for why or why not ServiceNow
Research and recommend enhancements to ServiceNow environment
Develop concise technical and process documentation
7+ year Experience in ServiceNow implementation
Experience implementing new modules with best practices
Experience with API integrations (SOAP, REST, and JSON)
Technical Consultant or Enterprise environment background
Medical, Dental, Vision & Disability Insurance
401(k), Maternity & Parental Leave
Amazon Employee Discount
Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.),
Breakfast, Lunch & Dinner Served Daily
Free Snacks& Beverages
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.