Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch onLinkedIn,Twitter and on ourBlog.
About the Role
The Strategic Account Manager for the Partnerships team guides the ongoing success of strategic Partnerships on Twitch. Your role is to be the one source of truth for your partner's identified needs and ensure coordination is always a priority. Your role's primary responsibility will be to establish relationships with our top creators. Identifying, tracking, and addressing important goals for partners will be a part of your daily routine in our CRM.
The Strategic Account Manager (SAM) is a part of the Content Partnerships team and works with the Twitch Marketing, Sales, Business Operations, Legal, Finance, and Developer Success teams. You will report to the Director of Strategic Partnerships.
This position can be located in Los Angeles, CA, Irvine, CA, or San Francisco, CA.
Be the primary contact at Twitch for a cohort of our most visible Partners
Work closely with the teams responsible for Acquisition to assess the viability and serviceability of deal terms that are included in Content License Agreements
Oversee all post signing obligations for Partners on custom agreements
Work with Twitch's legal team to amend existing agreements
Work with the Content Finance team to forecast and assess content opportunities
Report important data to your cohort of Partners and internal stakeholders
Identify emerging content opportunities and build growth strategies to make the most of their momentum
Work with Product teams to identify new products that add value and audience to the Partners' content on Twitch
BA/BS degree or equivalent qualification
3+ years of strategic account management or other relevant client relations experience in digital video or other entertainment industries
Project management experience
Experience using a CRM (Salesforce, Zendesk, Zoho)
Deep understanding of the digital creator ecosystem
Intimate knowledge of Twitch and its monetization products
Existing professional relationships with user-generated content creators, game developers, & entertainment companies
Deal negotiation experience
Experience engaging at an executive level with external parties
Proficiency with a CRM (Salesforce, Zendesk, Zoho)
Proficiency in a either Google Sheets or Excel
Medical, Dental, Vision & Disability Insurance
Maternity & Parental Leave
Amazon Employee Discount
Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.