Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch onLinkedIn,Twitter and on ourBlog.
About the Role
Twitch is building the future of interactive entertainment, and our video delivery service is at the core of that vision. Helping Twitch always stay ahead of the curve requires building robust and scalable infrastructure tools that can really dig into our current environment and forecast where we need to go. As a Salesforce Engineer on the Global Infrastructure team, your job will be fixated on improving the operational efficiency of the BizOps team by enhancing their Salesforce CRM instance and mentoring the rest of the technical team on Salesforce tooling and development. This position willbe tasked with interacting with end users to identify technical and reporting needs within the team, as well as being responsible for the hands-on delivery of new features and integrations based on the output of those conversations.
Work closely with Business Operations stakeholders to identify and execute current and emerging user needs
Work directly with end users to support reporting and administrative needs
Ensure data integrity and quality
Design, develop, and deploy enhancements to the Salesforce instance to support process automation
Maintain expert level knowledge of Salesforce system architecture and development best practices to scale an instance supporting global users across multiple business units
Build and maintain integrations with other business and internal product APIs
Maintain and evolve existing Salesforce codebase
Stay up to date on the latest industry standard implementation details regarding Salesforce and relevant technologies
Write maintainable code with extensive test coverage, working in a professional software engineering environment (with source control, dev/stage/prod release cycle, continuous deployment).
Collaborate across the company to design and build scalable developer tooling and best practices
3 years of hands-on experience with Salesforce configuration and customization (Apex, Visualforce, Lightning, etc.)
Salesforce Platform Developer II certification or equivalent experience
Experience with Salesforce data loading tools, web services, middleware (such as Dell Boomi, Informatica, etc.)
You speak Agile, fluently
Experience with Salesforce Sales Cloud, Service Cloud, & Marketing Cloud
Strong organizational, planning, and time management skills
Experience with APTTUS Contract Management Software (CLM)
Experience with Amazon Web Services (AWS)
Experience with ServiceNow
Experience in version control and continuous delivery systems (such as Git and Jenkins)
Experience in a client or internal customer facing technical role
Medical, Dental, Vision & Disability Insurance
Maternity &Parental Leave
Amazon Employee Discount
Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.