Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch onLinkedIn,Twitter and on ourBlog.
About the Role
Twitch is searching for a People Development & Experience Program Manager to join our team in San Francisco and you will report to the Head of People Development and Experience.
You will help create dynamic people programs as part of the People Development & Experience team at Twitch. A multifaceted position that requires a focus on building relationships, program management, facilitation, content design based upon adult learning theory. This opportunity allows you to be involved in all aspects of our learning solutions with a focus on how we create the right learning interventions based on data, growth, and culture. Help us build people experience programs that are facilitator-led, blended learning or more based on analysis, program design, development, delivery, and evaluation.
This role will require collaboration across the People and Places functions, across functions within Twitch and with our partners at Amazon.
Manage multiple people programs end-to-end across the business balancing different timelines, priorities, and deliverables.
Design, develop and manage engaging, creative, and impactful in-person and blended learning experiences scalable for global, local, and remote learners.
Collaborate and work with project sponsors, management and SMEs to understand needs, make recommendations, and develop materials to improve employee performance
Manage the implementation and maintenance of high priority learning projects from ideation through design, delivery, and measurement; outputs include facilitator guides, participant guides, PowerPoint decks and job aids
Help deliver learning offerings to include onboarding, leadership development, people experiences and more
Analyze metrics and feedback to evaluate the effectiveness programs and make recommendations for modifications or future interventions
5+ years work experience in Learning & Development/Instructional Design and Project Management
Clear and effective written, verbal, and visual communication skills
Experience in program management, education, learning & development, instructional design and e-learning
Experience with e-learning content authoring tools (e.g., Captivate, Articulate, etc.)
Ability to travel up to 25% of the time
Bachelor's Degree in a related field, or equivalent experience
Net positive contributor to company community and culture above and beyond job responsibilities
Medical, Dental, Vision & Disability Insurance
401(k), Maternity & Parental Leave
Amazon Employee Discount
Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.),
Breakfast, Lunch & Dinner Served Daily
Free Snacks & Beverages
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.