About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

Do you enjoy envisioning, creating and delivering new educational and e-learning programs? Have you built technical education programs and content that made people successful in their jobs? Would you like working in a fun, creative environment with people around you (remotely of course)? If so, Twitch is looking for you! We are seeking an experienced Instructional Design Program Manager to build training solutions that educate, enable, and empower engineers at Twitch to build amazing apps for live streaming.

You will help develop the strategy and vision for engineering education at Twitch. As part of the Engineering Builder Platform team, you'll create educational programs that have a significant impact on engineering quality and the developer experience at Twitch. You will work with SMEs to build and provide scalable training solutions for engineers at Twitch. You will help strategize and select learning management systems that accomplish our goals. You will report to the Sr. Director of Operational Excellence and partner with our parent company Amazon to identify relevant training opportunities that Twitch can use.

You have instructional design experience combined with good program management skills to create and execute their vision. You are eager to meet with partners and customers to learn their technologies and processes to create the right vision, strategy, and content for Twitch engineering.

You Will:

  • Promote engineering education programming at Twitch
  • Work with engineering leaders, stakeholders, customers and SMEs on the development of training content
  • Create an engaging learner experience in each training class with different training strategies
  • Provide content and class feedback to course developers to improve on curriculum quality
  • Grow the number of qualified facilitators by developing "train the trainer" programs and ensure that facilitator knowledge is kept up-to-date

You Have:

  • 5+ years experience designing, creating, and delivering training for software engineers.
  • Technical degree or equivalent recent experience that shows depth of technical ability with programming and software deployment skills
  • Proven e-learning design and development experience and experience with designing, developing, and delivering and blended learning strategies.
  • Experience using Learning Management Systems to improve the delivery of training solutions.
  • Expertise creating mechanisms and metrics to evaluate performance of learning tools
  • Knowledge of AWS tools and concepts is a large bonus

Perks

  • Medical, Dental, Vision and Disability Insurance
  • 401(k), Maternity and Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution and Discounts for Wellness Related Activities and Programs (e.g., gym memberships, off-site massages),
  • Breakfast, Lunch and Dinner Served Daily
  • Free Snacks and Beverages 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: A person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: A person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: A person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: A person's sexual identity in relation to the gender to which they are attracted.
  • Disability: A person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities. Learn more here. 
  • Military Service: A person who has spent time serving in any branch of the military (may be retired or active). Learn more here.

 

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