Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch onLinkedIn,Twitter and on ourBlog.
About the Role
Twitch is looking for a Policy Manager for our Community and Product Policy team to help us build and communicate our rules for what is permitted on Twitch. You will report to the Director of Policy for Trust and Safety.
As a policy manager, you will be excited to tackle difficult content moderation questions, balancing the safety and expression needs of our community, our role in the larger gaming and social space, and business and operational challenges. You'll do fast-paced research, writing, and partner coordination, with some irregular work hours to handle safety-related escalations on our service, including weekends.
Research, build and communicate global policies that impact broad-reaching issues of safety and expression
Critically analyze inputs from internal partners and the Twitch community, to establish long term content and product policy stances, standards, and strategies
Construct an updated strategy for incorporating research and metrics into policies
Engage externally with subject matter experts and members of the Twitch community
Autonomously manage multiple large projects spanning many stages
Contribute to investigations of high-profile and gray area policy issues
5+ years of expertise in product, content, or public policy, policy communications, operations, or legal with an emphasis on the technology industry
Exceptional written and verbal communication skills -- As part of your application, you will complete a written policy proposal exercise.
Experience engaging with external individuals/entities on behalf of a company or organization
Experience working with user generated content and licensed content services and the surrounding policy environments
Experience working with consumer technology brands that have a global footprint
Demonstrated experience problem-solving in demanding environments
Familiarity with Twitch, our creators, and our community
Experience with the content moderation and trust and safety landscape, particularly with regards to live streaming content
Medical, Dental, Vision & Disability Insurance
401(k), Maternity & Parental Leave
Amazon Employee Discount
Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.),
Breakfast, Lunch & Dinner Served Daily
Free Snacks & Beverages
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.