About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

Twitch is looking for a Senior Policy Specialist for our Community and Product Policy team to help us build, communicate, and apply our rules for what is permitted on Twitch.

You will be excited to tackle difficult content moderation questions, balancing the safety and expression needs of our community, our role in the larger gaming and social space, and business and operational challenges. You'll do fast-paced research, writing, and partner coordination, with some irregular work hours to handle safety-related escalations on our service, including weekends. You will report to the Director of Policy for Trust and Safety.

You Will:

  • Research, build and communicate global policies that impact broad-reaching issues of safety and expression
  • Coordinate team processes, and multiple large projects
  • Engage externally with experts and members of the Twitch community on matters of safety and guidelines
  • Contribute to investigations of high-profile and grey area policy issues

You Have:

  • 3+ years of technology industry expertise in either policy, policy communications, operations, or legal
  • Exceptional written and verbal communication skills. As part of your application, you will complete a written policy proposal exercise. 
  • Experience working with user generated content and licensed content services and the surrounding policy environments
  • Experience managing multi-partner projects 
  • Demonstrated experience problem-solving in demanding environments

Bonus Points

  • Strong familiarity with Twitch, our creators, and our community
  • Experience writing scaled online content moderation policies 
  • Experience with the content moderation and trust and safety landscape, particularly with regards to live streaming content. 

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k), Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.),
  • Breakfast, Lunch & Dinner Served Daily
  • Free Snacks & Beverages  

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: A person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: A person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: A person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: A person's sexual identity in relation to the gender to which they are attracted.
  • Disability: A person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities. Learn more here. 
  • Military Service: A person who has spent time serving in any branch of the military (may be retired or active). Learn more here.

 

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