About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

The Video Operations team at Twitch manages the bare metal underlying one of the largest live video CDN’s. You will be a part of the core team that helps keep the heart and soul of Twitch humming smoothly 24x7. We obsess about delivering high-quality live video from broadcasters around the world to millions of viewers. You will be presented with unique but engaging challenges associated with our mission and build passion for the technical growth opportunities our scale and real-time nature provides. You will also directly help level up Twitch’s operational capabilities through your experience delivering projects to completion, deep technical understanding of Linux-based systems, software development workflows, and your ability to help build tooling and automation to reduce operational toil.

You Will:

  • Drive work around ease of monitoring and reduction of operational overhead
  • Work with Software Engineering teams to deep-dive complex issues
  • Participation in technical architecture review around operations
  • Develop tooling and automation around operational tasks
  • Triaging and responding to operational issues
  • Participation in a 24/7 on-call rotation

You Have:

  • Must be customer-focused
  • Requires an ability to perform largely independently while working collaboratively with team members to ensure success
  • Experience in a technical operations role
  • Requires an understanding of Linux systems
  • Requires an understanding of Networks and Networking
  • Requires programming/scripting experience
  • Advanced programming/scripting experience
  • Experience with Nagios, or other monitoring systems

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: A person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: A person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: A person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: A person's sexual identity in relation to the gender to which they are attracted.
  • Disability: A person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities. Learn more here. 
  • Military Service: A person who has spent time serving in any branch of the military (may be retired or active). Learn more here.

 

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