About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

Twitch Advertising is growing as we add new team members and launch new products. We are opening a position to work with product, engineering, and go to market teams to support the operations of launching new ad products. This newly formed team will work between pre and post sales functions to help launch new ad products, collaborate on development of go to market materials, support live campaigns with revenue associated with them, and advise on long term scalable workflows as we fold new ad products into our existing processes. You will collaborate and be comfortable performing in high pressure, and often ambiguous conditions. You’ll use your program and project management skills to achieve multiple new ad product launches per year. 

You will excel in a startup culture and look for new ways to create value for the business and team.

You Will:

  • Be the expert for all ad products under management (“new ad products”)
  • Provide highest level of service to our customers on pre-sale and post-sale activities for new ad products
  • Work to build efficient processes and workflows using existing systems (ex. Salesforce and Asana)
  • Implement alpha/beta tests for new ad products and apply insights
  • Train other operational teams on new ad products and their processes and workflows
  • Revisit existing processes and workflows to make improvements
  • Provide detailed customer feedback to the Product team
  • Keep other teams apprised of campaign related issues, product, and workflow changes
  • Work with the Finance team to establish and improve relevant processes (ex. credit checks, new client approvals, and month end close)
  • Demonstrated ability to bridge technical and non-technical teams
  • Troubleshoot quickly and resolve issues through the proper escalation process

You Have:

  • 5+ years in digital media experience, in the management of digital advertising campaigns
  • Experience with digital media projects
  • Experience working with digital advertising customers in a client-facing role
  • Work well in a team-oriented, collaborative environment
  • Ability to contribute on both a strategic and operational level

Bonus Points

  • Passion for Twitch and gaming overall
  • Salesforce and ad server familiarity
  • Interest in new forms of media like influencer marketing, social media, and DTC products

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k), Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages),
  • Breakfast, Lunch & Dinner Served Daily
  • Free Snacks and Beverages  

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: A person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: A person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: A person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: A person's sexual identity in relation to the gender to which they are attracted.
  • Disability: A person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities. Learn more here. 
  • Military Service: A person who has spent time serving in any branch of the military (may be retired or active). Learn more here.

 

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