About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

The People & Places Program Manager manages all our internal programs, operations, events, business processes, and the daily rhythm of business for Twitch’s Chief People Officer. You are comfortable handling confidential HR data, are organized, detail-oriented, and creative. You enjoy ownership, and working backwards to increase project effectiveness. 

You will report to the Chief People Officer and work with the People and Places and Twitch leadership, Amazon leaders, and the Twitch executive assistants cohort, to ensure on deliverables at the company level.

You Will:

  • Manage the annual People and Places internal communication plan, including drafting, scheduling and producing all People and Places events ( including All-Hands, team-building offsite events, leadership seminars, and morale events).
  • Schedule employee engagement meetings with Chief People Officer and managing personal and professional milestones of the CPO’s direct reports. 
  • Help manage regular business review processes for the team, including but not limited to (bi-annual People and Places business operating plan brief, talent review, engagement surveys, by creating a framework for each business process, setting a backward-working timeline to ensure all deliverables are assigned and distributed on time, taking accurate minutes, disseminating notes, and assigning and monitoring action items to ensure accountability and completion of personal and team-wide projects.
  • Conduct monthly workforce audits and maintain the People and Places department chart to ensure correct headcount and cost center for all teams across the organization.
  • Drive or coordinate with various teams to secure their support for cross functional projects. Communicate with all parties about recommendations, risks, challenges and solutions.
  • Manage the rhythm of business for the CPO, which includes creating and implementing a customized meeting rhythm, handling all scheduling requests to increase efficiency and productivity based on priorities, travel arrangements and reimbursements, and preparing and distributing meeting materials.
  • Manage and be accountable for team events and swag, with special attention to tracking and managing resource usage, financial reporting and billing.

You Have:

  • Bachelor’s degree or 6+ years of relevant experience in operations, administration, or program management
  • Customer oriented
  • Highly organized and able to prioritize and execute multiple tasks and projects, sometimes with little or no guidance
  • Excellent verbal and written communication skills expressed by prior work assignments and product
  • Ability to prioritize while maintaining commitment to deadlines
  • Professional polish and ability to demonstrate grace and composure
  • Experience implementing organization-wide schedule, communications, and programs

 

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Voluntary Demographic Questions

Our mission at Twitch is to enable creators to make a living entertaining and educating their fans. We serve a diverse, global community and it's important that we have teams with a wide range of backgrounds, experiences and perspectives, in order to better serve our streamers and grow our business. All team members play a vital part in bringing our mission to life. At Twitch, we believe everyone has a role to play in creating an inclusive environment where everyone can thrive and grow.

In order to measure our effectiveness in recruiting a wide range of talent to Twitch, we invite all applicants to self-identify their gender, race and ethnicity, gender identity, sexual orientation, disability and military veteran status.  It’s our policy to provide equal employment opportunities to all applicants based solely on their qualifications. Your voluntary self-disclosures will be anonymized in reporting, and will not be used in any aspect of employment related decisions, nor shared with hiring managers. Declining to self-identify will not subject you to adverse treatment. Twitch does not discriminate on the basis of gender, gender identity or expression, sexual orientation, race/ethnicity, veteran or disability status, or any other protected group. 

Self-identification categories:

  • Gender: a person’s sex, as defined by their assigned sex at birth.
  • Gender Identity: a person's internal perception of their gender and how they label themselves (may or may not correspond to gender assigned at birth).
  • Race/Ethnicity: a person’s race (Asian, Black, Native American or Alaska Native, Native Hawaiian or Pacific Islander, White, Two or More Races) and whether they identify as Hispanic/Latinx.
  • Sexual Orientation: a person's sexual identity in relation to the gender to which they are attracted.
  • Disability: a person who has a physical or mental impairment which substantially, or occasionally, limits one or more of their major life activities.
  • Military Service: a person who has spent time serving in any branch of the military (may be retired or active).

 

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